Chexy Help Centre

Payout Methods

31 articles

Pre-Authorized Debit

What is a Pre-Authorized Debit (PAD)?

How will my payee know the Pre-Authorized Debit (PAD) payment is from me?

Invalid Transit Number When Adding PAD Account to Building Stack

Does Chexy support Microdeposit verification?

How to find your void cheque and PAD details

How to Find PAD Details on Chexy

Unknown PAD Payment Request — What Does This Mean?

Do PAD discrepancies cause payment delays for payees on Chexy?

Does the Chexy Wallet store a balance or allow funds to be held for future payments?

How do I manage and prevent duplicate payments involving Bill Pay and PAD requests on Chexy?

How does Chexy handle PAD (Pre-Authorized Debit) discrepancies, and what should I do to resolve them?

How does Chexy Wallet handle Pre-Authorized Debit (PAD) payments, including discrepancies, unprocessed funds, or excess deposits?

Interac e-Transfer

How soon will I be able to pay via e-Transfer with Chexy?

How to set a custom Interac security Q & A or custom memo for a recurring payment

Paying Bills with Interac e-Transfer in Chexy Wallet

How do I know if my e-Transfer has been deposited?

Does Chexy Support Interac Auto-Deposit?

My Interac e-transfer expired, what now?

What If My Payee Entered the Incorrect Security Answer Too Many Times and My Payment Was Canceled?

How to change my e-Transfer recipient

It says my payee's e-Transfer email is "invalid". What do I do?

What will my Interac e-Transfer recipient see?

How do I handle an expired Interac e-Transfer in Chexy?

What is Bill Pay?

How will my landlord know the Bill Pay payment is from me?

Bill Payee Troubleshooting Guide

Bell Canada Bill Pay Payee Troubleshooting

How to find the account number for a Bill Pay payment

Surrey Property Tax

How do I pay my Toronto Utility or Water bill?

What to do if your Bill Pay payment hasn’t been delivered or applied