It depends on the payment status.
If the Payment Failed Before Being Sent
If the charge failed and the payment was not transmitted:
You can:
Update your card
Re-initiate the payment from your dashboard
Once updated, you can attempt the payment again.
If the Payment Was Already Sent
If the payment was successfully transmitted through the banking network:
It cannot be reversed
It cannot be re-run
You must:
Wait for confirmation from your payee
or
Create a new payment if another transfer is required
Important
If your payment is in a blackout period (within the settlement window):
Edits may not be possible
You may need to wait until processing completes
Still Unsure?
Contact support and include:
Payee name
Payment amount
Scheduled date
We can review the status and advise on next steps.