Overview
Custom Prompts is a powerful feature that allows you to collect important information from your employees when they call to clock in or out. Available in both English and Spanish, these prompts can be customized to gather specific data relevant to your business operations.
Availability
Works with phone calls for clock in/out
Compatible with the Dialer App
Not available on the mobile app
Common Use Cases
California Labor Law Compliance
For California employers who need to document mandatory paid breaks:
Automatically asks employees "Did you take your 10-minute paid break?"
Employees respond by pressing 1 for yes or 2 for no
Responses are logged for compliance records
Simplifies documentation of required rest periods (one 10-minute break per four hours worked)
Industry-Specific Applications
Custom Prompts can be tailored for various business needs:
Commercial Cleaning:
Security verification (e.g., "Did you lock the door and enable the security system?")
Parking Services:
Tip reporting (e.g., "How much did you make in tips?")
Snow Removal:
Resource tracking (e.g., "How many bags of salt did you use?")
Plant Merchandising:
Inventory management (e.g., "How many empty racks does the store have?")
Types of Questions
Custom Prompts support two types of responses:
Yes/No questions (employees press 1 or 2)
Numerical responses (employees enter counts or amounts)
Implementation
To set up Custom Prompts for your business:
Contact Customer Support to enable the feature
Work with support team to configure your specific prompts
Choose language preferences (English/Spanish)
Begin collecting responses during clock in/out calls
Benefits
Easy compliance documentation
Real-time data collection
Bilingual support
Automated response logging
Customizable for industry-specific needs
Contact Customer Support to learn more about implementing Custom Prompts for your business needs.
For help on other topics, check out our Help Center. 😎
If you want to ensure that your employees are always at the job site when clocking in, take a peek at our new platform, Chronotek Pro.
