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Read This If Your View Doesn't Look Like Other Admins
Read This If Your View Doesn't Look Like Other Admins

Your admin meant to give you access to our administrative website, but you still only see the mobile site. This article will help you.

CustomerCareTeam avatar
Written by CustomerCareTeam
Updated over a week ago

Are you a new administrator struggling to log into Chronotek? Do you log in and see a screen like the one below? If so, keep reading.

The Mobile Site vs The Admin Site

The screen above is our mobile website, which has limited functionality. We direct you to it when you're set up for only mobile access. I'm sure it's not what your admin intended, and fortunately, it's an easy fix. Just copy/paste the instructions below and send them to your admin, and they will have you going in a jiffy.

How to Create a New Admin Site User

  1. Go to My Account, Admin Site Users

  2. Click on your user account

  3. To the right is Admin Access Level

  4. Choose a level from the drop-down and save at the bottom

  5. Done!

That should do it! Now, as a new admin, you may be interested in help getting to know the Chronotek system. We made this mini-guide especially for you.

For help on other topics, check out our Help Center. 😎 Be sure to bookmark this site!

Take a peek at our new platform, Chronotek Pro.

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