Overview
Chronotek PRO includes three types of jobs:
Ongoing
Projects
Work Orders
Each type is designed for a different kind of work, based on the timeline in which it should be managed.
Ongoing Jobs
Ongoing jobs are used for recurring work with a consistent timeline.
Follows a repeating schedule (daily, weekly, etc.).
Used for regular, ongoing services.
Example:
Nightly cleaning at an office building:
Happens every weekday evening.
Follows the same schedule every week.
Work is expected to be completed during each scheduled shift.
An Ongoing job keeps this work:
Consistent
Predictable
Easy to track
Projects
Projects are used for work that must be completed within a defined timeframe, but the timeline may change or require flexibility.
When to Use a Project:
The work is planned ahead of time.
It must be completed within a defined window.
The exact day or time may vary.
Example:
Carpet cleaning at a client location:
Must be completed within a specific timeframe, such as quarterly.
Can be done at any time during that period.
A Project keeps this work:
Visible
Flexible
On track within the required timeframe
Key Characteristics:
Worked within a date range, not a specific shift.
Often used for periodic or recurring tasks.
Keeps work visible without locking it to a specific day.
Work Orders
Work Orders are used for pre-approved work that needs to be completed within a specific timeframe, usually for a specific day.
When to Use a Work Order
A one-time work request for a specific day and timeframe.
Clients have one-off requests.
Examples:
An additional cleaning job due to a water leak
A one-off request for patrol duty at a bar
A Work Order allows you to:
Separate budgets from ongoing jobs.
Keep it visible on the schedule.
Ensure it gets completed.
Key Characteristics:
Flexible scheduling
Usually will not be repeated
Not tied to strict schedule patterns
How to Choose
Use this quick guide:
Is the work recurring on a set schedule?
→ Use Ongoing
Does the work need to be completed within a timeframe, but not on a specific day?
→ Use a Project
Is this a one-off request that won't be repeated?
→ Use a Work Order
Summary
Ongoing jobs handle consistent, repeating work.
Projects keep important, periodic tasks visible and on track.
Work Orders give you flexibility when work requests come up.