You invite trainers from the Team tab in your Studio Control Panel at studios.ciclozone.com.
Step-by-step
Open studios.ciclozone.com and click the Team tab.
Click Invite Trainers.
Enter the trainer's first name, last name, and email. Use the same email the trainer uses in the CicloZone app — these must match.
Click Add to List. Repeat for each instructor you want to invite.
Click Invite Trainers to send the invitations.
What the instructor sees
New users receive an email with Set New Password to create their CicloZone account.
Existing users receive an email with Accept to log in.
Managing invitations
Send — resend a pending invitation.
Delete — remove a team member and revoke their access.
Permissions — tick the access types (Choose, Schedule, Build, Upload, Billing, Learn, Admin) and click Save in the top right. Click the orange info mark on any permission to see what it grants.
What does it cost?
Nothing. Inviting instructors and managers is free — there's no per-seat charge.
Common pitfall
The invitation must use the same email as the instructor's CicloZone app account. If they don't match, Trainer Dials and web access won't unlock. See "Instructor invite email doesn't match the app — what now?".
Step 1 — Access Team Section
Open your studio account and click the “Team” tab to access team management.
Step 2 — Team Page
The Team page opens, where you can view your invited team members, their access, and their status.
Step 3 — Invite Trainers
To invite team members, click “Invite Trainers” to add new members to your team.
Step 4 — Invitation Pop-up
In the pop-up, enter the trainer’s first name, last name, and email address. Check with the trainer if they already have a CicloZone app or CicloStudio web account, and use the same email. If not, they will need to create an account in the CicloZone app using the invited email.
Step 5 — Add Trainer To List
After entering the required details, click “Add to List”.
Step 6 — Send Trainer Invitations
You can add multiple trainers to the list. Once added, click “Invite Trainers”.
Step 7 — Trainer Steps
The trainer will receive an email depending on whether they already have a CicloZone account. If they do not have a Ciclo Studio Trainer account, the email will ask them to "Set New Password", create their account, and log in. If they already have an account, the email will ask them to "Accept" the invitation and log in.
Step 8 — Importance of the Trainer Email
For trainers, it's important that the invited email matches the email used in the Ciclo Zone mobile app, so they can access the Trainer Dials during classes. The Trainer Dials are covered in the "Trainer Dials" video.
Step 9 — Pending Status
The trainer will have a “Pending” status until they accept the invitation. You can click “Send” to resend the invitation email.
Step 10 — Delete Team Member
You can also delete a team member to revoke their access. Click “Delete” to remove the selected invitation from the list.
Step 11 — Permissions & Access
You can manage team member permissions by selecting the relevant access options. Access can be granted or removed at any time. After configuring permissions, click "Save" in the top right corner. To learn more about each access type, click the orange mark at the top.
Step 12 — Permissions & Access Information
A pop-up will display information about each permission and access type. The Trainer interface based on the permissions granted is covered in the how-to video "Trainer Web Access".
Step 13 — Once the Trainer Accepts the Invite
Once the trainer accepts the invitation, they can be selected as the trainer for Live and Free Style Classes and gain access to the Trainer Dials.