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Can I still run a class if the studio screen or Wi-Fi goes down?

Yes — riders and instructors carry on from their phones, over cellular if the studio Wi-Fi is down.

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Written by John Weaver

Yes. CicloZone is designed so a class keeps running even without the studio screen or studio Wi-Fi. Riders and instructors carry on from their own phones — switching to cellular data if the studio Wi-Fi is down, until it comes back.

What happens during a short outage

  • CicloStudio has an offline tolerance of about 5 minutes.

  • The class is not exited — it pauses for the box, then resumes when the connection returns.

If the studio Wi-Fi drops, phones can use cellular

The CicloZone app on a phone doesn't depend on your studio's Wi-Fi. If the Wi-Fi goes down mid-class:

  • Riders can carry on over cellular data, as long as the signal is good. Their Rider Dials keep working — live power, heart rate, RPM and zone.

  • The instructor can do the same. Their Trainer Dials (Live class) or Free Style Dials (Free Style class) keep working over cellular too.

  • Everyone reconnects to the studio Wi-Fi automatically once it's restored.

This only needs a decent mobile signal in the studio. If your building has poor reception, riders will get a better experience once the Wi-Fi is back.

What happens if the screen fails entirely

  • Riders continue on their personal devices. The CicloZone app shows their Rider Dials, current zone, target RPM (revolutions per minute), and live COL (CicloZone Output Level).

  • Music can be played through riders' headphones via the app.

  • The instructor's dials still work on their personal device — the Trainer Dials in a Live class, or the Free Style Dials in a Free Style class.

  • The class effectively becomes an "Unconnected Studio" session — same data, no central screen.

Unconnected Studio mode

For studios that don't have (or don't want) a central screen, CicloZone supports a permanent Unconnected Studio deployment — every rider gets full data on their phone, every instructor gets their dials, music is delivered to headphones, and the studio runs without a TV at all.

How to enable Unconnected Studio

Ask in the chat, or email hello@ciclozone.com, to enable this mode on your account.

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