Each CicloZone studio has its own 6-digit Studio Code displayed on the studio screen. If the code isn't being accepted:
Check the code on the screen NOW
Look at the current code on the studio screen — usually in the bottom-right corner.
The app remembers your last-used code and shows it as the default. Make sure you're not entering a previously remembered code from another studio or a previous visit.
Common reasons the code fails
You're at a different studio than last time — each studio has its own unique code.
The studio app has restarted since you last attended — codes can rotate.
The studio is on the wrong screen — only the main "Hub" screen displays a joinable code (Pod screens don't).
Quick fix
Tap the studio code field in the CicloZone app.
Clear the old code.
Re-type the code as it appears on the studio screen.
Tap Use Studio Code.
If the studio screen isn't showing a code
The studio box may have lost internet — ask a member of staff.
The Android TV may be on a Pod screen rather than the Hub — staff can switch.