We are committed to providing transparent and fair services to all our clients. To maintain the integrity of our platform, the following dispute policy applies:
Chargebacks & Unauthorized Disputes
Clients who initiate improper chargebacks or payment disputes without first contacting our support team will face permanent suspension from the CK Capital platform.
This includes any attempt to reverse charges through a payment provider or financial institution without legitimate grounds or communication.
Contact Us First
If you have any concerns regarding a payment or believe there has been an error, we strongly encourage you to reach out to our support team first at:
📧 support@ckcapital.co.uk
We are here to help and will do our best to resolve your issue promptly.
Maintaining open communication ensures smoother resolutions and protects the integrity of our service for all clients.