Skip to main content
All CollectionsTeachers: Using ClassCoverTeacher Verification - NSW Only
Orange tick - Being a partially verified teacher on ClassCover (NSW only)
Orange tick - Being a partially verified teacher on ClassCover (NSW only)

Orange tick means there's an issue with your mandatory training. Read on to learn how to rectify

Prashant Andrew avatar
Written by Prashant Andrew
Updated this week

Important: Significant changes to mandatory training in Term 1, 2025.

The Annual competency check (ACC) is an annual training module that replaces individual mandatory training refreshers. The module is designed to be specific to your role and duties and will take no longer than 1 hour to complete.

Orange tick users who have not completed all mandatory training to reflect a green tick prior to the 6 December will need to complete all individual modules as current in the new year (taking you more time to complete).

To be eligible for the Annual Competency Check (ACC) in 2025, staff need to have completed all mandatory training modules due in November and December on or before Friday 6 December 2024.
Learn more about the changes

If you have an orange tick right now, this relates to you.

These are the two mandatory training modules that have been recently added by the Department and may be the cause of your orange tick. Please check you have completed:

  • Code of Ethics and Conduct (PSC) - MT00001 and,

  • Public Interest Disclosures – reporting serious wrongdoing - NR41807

If you see an orange tick next to your name in your teacher profile, this means you are partially verified as approved to teach in NSW public schools.

Partially verified means your approval to teach is confirmed, however, your mandatory training is not confirmed. This means you will have to complete it or if you have already completed all mandatory training, you may need to check that everything has been submitted correctly on MyPL.

Mandatory training courses are required to be undertaken and to be completed before your employment commencement. This does not mean that you cannot teach, a decision will be determined by Schools.

The orange status can also be seen by schools you are currently attached to and also by schools who are looking to add you to their list.

Completing Your Mandatory Training to Get Verified on ClassCover

To work as a casual teacher, there are a range of mandatory training modules that you must complete to comply with legislative and departmental requirements. School principals will ask you to provide evidence that you have completed these training modules when you are first employed at a new school.

Certain courses have an expiry date and will require re-completing.

The following courses may be found;

  • Aboriginal Cultural Education training - course code AC00560 (Updated every 3 years)

  • Anti-Racism Policy Training - course code NR30069 (Updated every 2 years)

  • Child Protection Update 2024 - course code NR41255 (Updated annually)

  • NEW: Code of Ethics and Conduct (PSC) - MT00001 - Annually (Previously known as: Code of Conduct Online NR27345 which has been archived)

  • Cyber Security training – All staff course code NR31133 (Updated annually)

  • Cyber Security Refresher Training - All Staff NR36708

  • Data Breach Preparedness Module 1: Reporting Data Breaches - course code NRG12326 (Updated every 5 years)

  • Fraud and Corruption Control - course code NR33012 (Updated annually)

  • NEW: Public Interest Disclosures – reporting serious wrongdoing - NR41807

  • Anaphylaxis e-learning Teaching and Administrative Staff - course code NRG01569 (Updated every 2 years)

  • e-Emergency Care - course code NRG14190 (Updated every 3 years)

  • WHS induction for employees - course code NR33383 (Complete once only)

How to access these modules

Log in to the department's staff portal. If you do not know your portal access details please further assistance contact EDConnect at 1300 32 32 32 - select option 5 IT.

Have you completed your training already and are still appearing as ‘partially verified’?

You may have done this training, however, you may need to check that it's submitted correctly, which includes the correct training modules as listed above, and check that you have submitted your training in MyPL and e-Safety via your DET email.

Since we launched this integration in 2020, over 95% of support requests across EdConnect & ClassCover have been resolved by assisting teachers with updating their certificate/s or their details.

The ClassCover and DoE systems are working correctly but there can be a delay of 48 -72 hours for data to be processed and reflected on the ClassCover system. If training is completed on a Friday after 5pm or on a weekend it may take anywhere from 2 – 5 days before data is processed.

To get further assistance with accessing training in your staff portal training, please raise a support ticket via https://mypl.freshdesk.com/?menu=Home.

Further information on the 'partially verified status'

It is important to remember that an ‘orange tick’ does not prevent you from being employed. An ‘orange tick’ indicates that you are approved to teach. However, it is at the discretion of the school as to whether or not they engage you, as one or more of your mandatory training certificates may have to be completed or updated.

A recent survey showed that the majority of schools will only engage green tick teachers in NSW so its highly recommended you do this.

Any issues being experienced with the accuracy of your ‘ticks’ could be due to the following:

  • The email address being used for your mandatory training is different to the primary email address held by DoE NSW. This issue is being rectified by DoE NSW. Please check this and lodge a ticket with MyPL to get this rectified.

  • The documents you have uploaded to your ClassCover profile are not connected to your ‘verified’ status. Your ‘verified’ status held on MyPL and e-Safety is checked (but not held) multiple times a week by the ClassCover system. Please ensure your mandatory training is submitted in MyPL.

  • The Data Breach Preparedness certificate is a relatively new piece of mandatory training. Please ensure that you have completed it as many have not. How to access MyPL.

Did this answer your question?