Important: Significant changes to mandatory training in Term 1, 2025
The Annual competency check (ACC) is an annual training module that replaces individual mandatory training refreshers. The module is designed to be specific to your role and duties and will take no longer than 1 hour to complete.
Orange tick users who have not completed all mandatory training to reflect a green tick prior to the 6 December 2024 will need to complete all individual modules as current in the new year (taking you more time to complete).
To be eligible for the Annual Competency Check (ACC) in 2025, staff need to have completed all mandatory training modules due in November and December on or before Friday 6 December 2024.
If you have an orange tick right now, this relates to you.
These are the two mandatory training modules that have been recently added by the Department and may be the cause of your orange tick. Please check you have completed:
Code of Ethics and Conduct (PSC) - MT00001 and,
Public Interest Disclosures – reporting serious wrongdoing - NR41807
Further Information on the 'Partially Verified Status'
It is important to remember that an ‘orange tick’ does not prevent you from being employed. An ‘orange tick’ indicates that you are approved to teach. However, it is at the discretion of the school as to whether or not they engage you, as one or more of your mandatory training certificates may have to be completed or updated.
A recent survey showed that the majority of schools will only engage green tick teachers in NSW so its highly recommended you do this.
Any issues being experienced with the accuracy of your ‘ticks’ could be due to the following:
The email address being used for your mandatory training is different to the primary email address held by DoE NSW. This issue is being rectified by DoE NSW. Please check this and lodge a ticket with ServiceNow to get this rectified.
The documents you have uploaded to your ClassCover profile are not connected to your ‘verified’ status. Your ‘verified’ status held on MyPL and e-Safety is checked (but not held) multiple times a week by the ClassCover system. Please ensure your mandatory training is submitted in MyPL.
The Data Breach Preparedness certificate is a relatively new piece of mandatory training. Please ensure that you have completed it as many have not.
If you see an Orange Tick next to your name in your teacher profile, it means you are 'Partially Verified' to teach in NSW public schools. While your approval to teach is confirmed, you still need to complete mandatory training. If you’ve already completed the training, ensure that your records have been correctly submitted in MyPL.
The Annual Competency Check (ACC) is an annual training module that replaces individual mandatory training refresher courses. Customised for your role, the ACC takes no more than an hour to complete.
Mandatory Training Requirements
To be fully verified and eligible to teach, you must complete specific mandatory training modules before your employment begins. These modules are required by NSW legislation and school departments. Schools may ask for proof of completion when hiring you, but the orange tick does not prevent you from being employed — it simply means your training is incomplete. However, it's up to the school to decide if they want to engage you based on the status of your training.
Key Training Modules
Here are the mandatory courses required for verification:
Aboriginal Cultural Education (AC00560)
Anti-Racism Policy Training (NR30069)
Child Protection Awareness (NR28972)
Code of Ethics and Conduct with Fraud & Corruption Control (MT00002)
Cyber Security and Data Breaches (MT00008)
Public Interest Disclosure (MT00010)
Emergency Care (MT00009)
Work Health and Safety (WHS) Induction (NR33383)
Administration of Medication (NR27160)
These courses can be accessed through MyPL.
Completing Your Training
If your status remains as partially verified, double-check your training records. You may need to ensure that all the required courses are listed correctly. Note that there can be a delay of 48–72 hours for data to be processed and reflected in the ClassCover system. If you complete your training on a Friday evening or during the weekend, it may take 2–5 days for the information to appear.
Getting Fully Verified
Once you have completed all required training, your ACC should be finalized, and you will be fully verified. The orange tick will then turn into a green tick, indicating that you are fully verified and eligible for more opportunities.
Why Full Verification is Important
Although the orange tick does not prevent you from working, most schools prefer to engage teachers who have completed all mandatory training and hold a green tick. To increase your chances of being hired, it’s highly recommended that you complete the required training and achieve full verification.
If you need further assistance or have any questions, please raise a support ticket with the NSW Department of Education via ServiceNow or contact EDConnect at 1300 32 32 32.