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What does the verification symbol next to a teacher's name mean? (NSW only)
What does the verification symbol next to a teacher's name mean? (NSW only)

NSW Public Schools can see teacher verification through a new integration with the NSW Department of Education

Billie avatar
Written by Billie
Updated over 2 weeks ago

The tick system on ClassCover explained

If you are a NSW Department of Education school, you will notice a status symbol next to the names of teachers in your list and in the Find New Teachers directory.

The verification status is a new integration with the NSW Department of Education and is designed as a time saving tool for all NSW public schools who need to know that teachers are accredited and approved to teach with completed relevant training.

What do the different statuses mean?

Green tick – 100% verified to teach

This means that this teacher has their approval to teach (NESA ID) matched with the NSW DoE system and has completed the mandatory training as per the NSW DoE’s records.

Orange tick – Partially verified with the NSW Department of Education system

This means that approval to teach is confirmed and matched in the NSW DoE’s system, however their mandatory training is showing as either not matched, not complete or expired.

All staff are required to complete relevant mandatory training to comply with legislative, department and school requirements, ensuring the safety and optimal functioning of the school.

Mandatory training is required when staff enter the department as part of the induction process and on an ongoing basis throughout employment, and includes:

  • Fraud and Corruption Control - course code NR33012 (updated annually)

  • NEW: Code of Ethics and Conduct (PSC) - MT00001 - Annually (Previously known as: Code of Conduct Online NR27345 which has been archived)

  • Child Protection Update 2024 - course code NR41255 (updated annually)

  • Data Breach Response Plan - Reporting Data Breaches - course code NRG12326 (update every 5 years)

  • Cyber Security NSW Essentials training - course code NR31133 (update annually)

  • Anti-Racism Policy Training - course code NR30069 (update every 2 years)

  • Aboriginal Cultural Education training - course code AC00560 (update every 3 years)

  • Anaphylaxis e-learning Teaching and Administrative Staff - course code NRG01569 (update every 2 years)

  • WHS induction for employees - course code - NR33383 (complete once only)

  • e-Emergency Care - course code NRG14190 (update every 3 years)

  • Public Interest Disclosures – reporting serious wrongdoing - NR41807

A teacher I employ is showing as partially verified (Orange tick)

The Department of Education has stated that it is at the discretion of the school as to whether or not they engage with teachers that are partially verified. Typically, one or more of the mandatory training certificates may have to be completed or updated by the teacher.

The ClassCover and NSW Department of Education integration is confirmed as working correctly and as expected.

Since we launched the verification status to teachers, 99% of support requests across EdConnect & ClassCover have been resolved by assisting the teacher with updating their certificate/s or their details.

For not verified, you will not see a symbol

Teachers who are not verified may be SLSO’s or EA’s or other casual staff that get employed in schools that don’t require teaching accreditation. They may also have chosen not to send their data to the NSW Department of Education as they do not wish to work in the public school system.

You can also request that the teacher submits their details to the NSW Department of Education through ClassCover which can be done within their profile section.

Will these statuses change?

The data being shared between ClassCover and the NSW Department of Education is live and is subject to change. This is due to teachers completing training and going in and out of accreditation.

Teachers have been requested to ensure that their mandatory training is up to date in MyPL.

We have sent the current status to each teacher who work in NSW Public Schools with ample time to log in and complete their training or to make sure that completed training has been lodged correctly into MyPL. Teachers who have just completed this won’t have their updates reflected on ClassCover for up to 72 hours.

If training is completed on a Friday after 5pm or on a weekend it may take anywhere from 2 – 5 days before data is processed.

This includes the recently added ‘Data Breach Preparedness’ training that has recently been added to the mandatory training requirements.

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