Overview of the Home Page: add customers, create orders, check out and see your active orders.

How to Add a Customer: fill in the General, Billing, Address, Preferences and Notes tabs.

Accessing the Customer CRM: see a customer’s orders, lifetime value, unpaid amount, routes and message history.

Create an In-store Order: add items, details, discounts and take payment.

Create a Quick Drop Order: log pieces and bags fast and detail the order later.

Create a Pickup & Delivery Order: set the order type, time slots and Pay Later.

Create a Retail Order: sell over-the-counter items.

Perform a Checkout: take payment for ready orders from the Home page.

How to Quickly Check Prices: look up standard and express prices.

Overview of the Orders Page: how orders move through Detailing, Cleaning and Ready.

Detailing Orders: itemize an order so the price is accurate.

Cleaning Orders: mark orders cleaned one at a time or in batches.

How to Handle Orders on the Ready Page: return orders, take payment and update rack locations.

Overview of the Delivery Page: routes, dates, stats, list view and map view.

Managing Orders: List & Map View Essentials: assign drivers, print manifests and message customers.

Create a Pickup & Delivery Order: create a new pickup from the Delivery page.

Processing Orders on the Delivery Page: move an order from picked up to delivered.

Schedule Repeat Pickups and Deliveries: set up weekly or custom repeat schedules.

Driver History: see a driver’s day, timeline and live location.

Driver App Tour: log in, filter orders, use the map and set up settings.

Driver App Workflow: optimize a route, take payment and complete pickups and deliveries.

Overview of the Machines Page: machines view, orders view, history and issues.

Machines View: drag orders into washers, dryers and folding.

Machines: Orders View: the same flow, organized by order stage.

Machines’ History & Issues: review machine history and report or resolve issues.

Cash Ups: turn on cash ups, count the drawer and review variances.

Overview of the Omnisearch Tool: find orders, customers and pages fast.

Overview of the Inbox Tool: message customers by SMS, email or push.