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How to choose between Classic and the new CleanCloud

Classic is still available. See what’s different in the new CleanCloud, what moved and where to find help for each.

Written by Rafael

CleanCloud now comes in two versions: Classic, the version many of you know, and the new CleanCloud, which has been redesigned from the ground up. The core of what you do every day, taking orders, tracking production and getting laundry back to customers, hasn’t changed. How you get there has.

Can I keep using Classic?

Yes. Classic is still available and you can keep using it. We have no timeline to turn it off. You can also use both versions, see below.

Why we recommend the new CleanCloud

We know change can be a challenge, especially when your team already knows its way around. That’s why we’re building the new CleanCloud to make daily work easier. It has a cleaner look, a more modern design and a more user-friendly layout.

It also improves constantly. We’re adding new features, fixes and improvements all the time, and all new development happens there. New stores are already being set up on it.

We’d love you to give it a try. Start with a few everyday tasks, and let us know what you think. Your feedback helps shape what we build next.

What’s different in the new CleanCloud

A new layout

Everything sits behind one left sidebar that’s always visible:

  • Home: your starting point. Search for customers, create orders and see production at a glance.

  • Orders: manage orders through Detailing, Cleaning and Ready, and track order issues.

  • Machines: see your washers, dryers and folding areas, in a Machines view or an Orders view.

  • Assembly: rack and track garments as orders move toward completion.

  • Delivery: manage pickups, routes, repeat schedules and driver history.

  • Inbox: message customers, with call notes and order notifications in the same thread.

  • More: invoices, statements, metrics, customers, subscriptions, inventory, tasks, support resources and store settings.

Search from anywhere

Press ⌘K or Ctrl+K, or select the magnifying glass. Search finds customers, orders, phone numbers and settings pages, and Advanced Search filters by status, payment, route and more.

Also new

  • Cash Register: track cash sessions, log pay-ins and pay-outs, and complete a cash up with automatic variance checking.

  • Profile panel: see your daily activity, clock in and out, request time adjustments, and choose your own language without changing it for anyone else.

  • Issues: report problems with orders and machines, and mark them solved.

  • Settings: you see what changed before you save, and you can undo with one click.

What’s changed or moved

  • Non-station support is no longer available. All stores now use station-based workflows.

  • The old pickup and delivery time slot style has been replaced with the new time slot system under Routes settings.

  • Settings are now organized by function (Workflow, Payments & Discounts, Communication, Pickup and Delivery, AI & Website, Store) instead of one long list.

Can I use both versions?

Yes. Classic and the new CleanCloud work side by side, and you can use either one. We recommend focusing on one version at a time, because they share the same account and data. A change you make in one will also show up in the other.

Where to find help

Our Support team can help you with both versions. Each version has its own Help Center:

We’re still building out the content for the new CleanCloud. Several videos and guides are already available. Start with How to learn CleanCloud with training videos and Cleo.

Where to go next

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