Products are the items you clean and sell. Staff select them when they create an order. Go to More > Products.
The Products page has seven tabs: Products, Upcharges, Sections, Price Lists, Item Notes, Preferences and Barcode Labels.
Products
Products are grouped by section, such as Dry Cleaning, Wash & Fold or Retail. Select a section to see its products, and select a price list from the dropdown to see its prices.
How to add a product
Select Add Product.
Enter the Product Name and select its section.
Select the product type: Normal, Gift Card, Parent (a group with child products), Weight, or Weight and use USB Weight Scale.
Select which price lists include it under Active in Price Lists.
Select a Button Image or Icon, and enter any Overlay Text.
Enter the Price and Express Price, for example $5.00 and $7.50.
Fill in any other fields you need (see below).
Select Save.
Select the pencil icon to edit a product, or the bin icon to delete it. To change many at once, select Bulk Update Products.
Product fields
Cost Price: what the item costs you.
Minimum Price: the lowest charge for this item.
Minimum Quantity: the lowest quantity you'll accept.
Pieces per Product: how many pieces it counts as, for example 2 for a two-piece suit.
Extra Days: days added to the turnaround for this item.
ID / SKU: your own product code.
Slot Space, Conveyor Priority, Conveyor Bag, Bag item and Skip Conveyor: settings for stores that use a conveyor.
Require Heat Seal: toggle on so staff must scan a heat seal for this item.
Request Item Details: toggle on so staff are asked for details such as color or brand.
Active: toggle on to show the product in the POS.
Online: toggle on so customers can book it online.
Tax Exempt: toggle on to stop a tax applying. There's one toggle for each tax in your Tax settings.
Upcharges
Upcharges are extra charges on an item, such as Silk, Extra Dirty or Premium detergent. Select Add Upcharge, then enter the Name, select the Product and Section it applies to, and enter the Price as an amount or percentage. You can make an upcharge exempt from each tax.
Sections
Sections group your products. Select Add Section, enter a Name and select a Color.
Price Lists
Use price lists to charge different prices to different customers, such as hotels. To create one, and to give it to a customer or a single order, see How to create a custom price list.
Item Notes
Item notes are the details staff add while detailing an item. They're grouped into Color, Stains, Patterns, Brand and Materials. Select Add Note to add one.
Show on Quick Bar: toggle on to show the note first when detailing.
Preferences
Preferences are how a customer likes their items done, such as Starch, Detergent Type or Hanger, Boxed or Folded. Select Add Preference to add one.
Active: toggle off to hide a preference you don't use.
Barcode Labels
Every garment barcode, with the customer, product, brand and last order it's linked to. Enter an ID range in From and To to find a barcode and fix what it's assigned to.
Common questions
Who can change products and prices?
Who can change products and prices?
Users with the Manage Products & Prices permission.
How do I stop selling an item without deleting it?
How do I stop selling an item without deleting it?
Edit the product and toggle off Active. To hide it from online booking only, toggle off Online.