Your hosted website comes with a free web address, such as mylaundry.cleancloud.site. You can connect your own domain, such as mydrycleaner.com, to remove the .cleancloud.site ending and keep control of your domain. If you do not have one yet, you can buy a domain from a provider such as GoDaddy, Squarespace, or Namecheap.
Step 1: Add your domain in the website builder
Go to More > Store Settings > AI & Website > Hosted Website. This opens the website builder.
Select the settings icon, then select Domain.
Enter your domain name without www. For example, enter example.com, not www.example.com.
Select Associate.
Your domain is now linked to your website. Next, update the DNS settings with your domain provider.
Step 2: Update your DNS settings
Log in to your domain provider, for example GoDaddy, Namecheap, Cloudflare, or Squarespace.
Go to your domain’s DNS settings.
Add these two A records:
Type: A, Hostname: @, Value: 188.93.149.83
Type: A, Hostname: www, Value: 188.93.149.83
Save your changes.
Your provider may already have DNS records set up by default. You may need to remove them before adding the records above.
GoDaddy
Log in to GoDaddy, select your profile icon in the top right corner, then select My Products.
Select Domain in the left menu, find your domain, then select DNS.
Remove any existing records that conflict with the two records above.
Select Add New Record, then Add More Records so you can add both at once.
Add the two A records from Step 2.
Select Save All Records, and confirm if you are asked to.
Remove the CleanCloud address from Google
Once your own domain works, you can stop Google from listing the cleancloud.site version of your website. This avoids duplicate content in search results.
Check that your own domain is connected and your website opens on it.
In the website builder, go to Settings and find Index on Google.
Select Remove Index on CC Site.
Google can take some time to process this. The cleancloud.site version may still show in search results for a while.
Add your website to Google Search Console
Google Search Console is a free Google tool that shows how your website performs in search. You can verify your website with your CleanCloud domain.
Sign in to Google Search Console and add a property. Choose URL prefix, then enter your website address exactly as it shows in your browser’s address bar.
Choose HTML Tag as the verification method. Copy the meta tag Google gives you.
In the website builder, go to Settings > Domain verification and paste the meta tag into the Domain verification meta tag field. Select Save.
Return to Google Search Console and select Verify.
To help Google find all your pages, go to Sitemaps in Google Search Console and submit your sitemap. It is at your website address followed by /sitemap.xml, for example https://www.yourwebsite.com/sitemap.xml. CleanCloud keeps it up to date, so you only submit it once.
SSL certificate
CleanCloud provides a free SSL certificate for your hosted website, so you do not need to buy one. It is applied automatically to new domains. If a domain you connected earlier does not show as secure, contact CleanCloud Support to request a certificate.
Common questions
Can I use my own domain?
Can I use my own domain?
Yes. Follow the steps above.
My domain provider will not let me change DNS settings.
My domain provider will not let me change DNS settings.
If your domain is in a trial period with your provider, DNS settings may be restricted. Contact your provider’s support team, and finish the steps above once the restriction is lifted.
I do not know where I bought my domain.
I do not know where I bought my domain.
Use a public WHOIS lookup to find your domain’s registrar.