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Label Printer Settings

Connect a label printer to print bags out labels for each bag leaving your store.

Written by Rafael

Go to More > Hardware > Label Printer.

What is the label printer?

The label printer prints bags out labels. Each label shows the customer name, order ID, bag count, and payment status, with an optional barcode. You stick it on the bag so customers get the right order. Use a label printer if you do not want to print these labels on your receipt printer.

Hardware settings are saved per station. Set up the label printer on each station that has one.


Connect a printer

If no printer is connected, the page shows Connect your Label Printer and a setup wizard.

  1. Select your manufacturer: Zebra / TSC, Star Micronics, or Epson.

  2. Connect the printer and power it on.

  3. Install the driver. Select Download, or Skip if it is already installed.

  4. Install QZ Tray. Select Download QZ Tray. Continue stays disabled until QZ Tray is detected. See How to set up QZ Tray.

  5. Select Continue.

Select Back to return to a step, or Get help if you are stuck.


Common questions

Which label printer should I use?

The Zebra ZD220 is the most common. It prints on 102 mm x 50 mm direct thermal labels and connects by USB.

Do bags out labels print automatically?

Turn on Print Bags Out Labels in Receipt Printer Settings to print them when an order is created. You choose whether they print on the receipt printer or the label printer.

Can I print the number of bags and hanging count on labels?

Yes. Turn on the prompt for the number of bags and hanging count in your Cleaning page settings. The count then prints on the label.

Does a linerless label work?

Yes, linerless labels work on receipt printers.

My Zebra light is flashing green.

Press the button with two dots once to initialize the printer.

What is the difference between the label printer and heat seals?

The label printer prints labels for bags going out. Heat seals print barcode labels attached to garments. See Heat Seals Settings.

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