Clubb comes with a built-in referral programme that turns your existing subscribers into a growth channel. Each subscriber gets a unique referral link, and you set the rewards for hitting certain referral milestones.
Setting up referrals
Go to Customers and select Referrals
Create at least one reward tier to activate the programme
Configuring reward tiers
You can set up to three reward tiers. For each tier, you set:
The number of referrals needed
The number of complimentary months to gift
The email body sent when a subscriber hits that tier
Note: Rewards are cumulative. If Tier 1 is for 1 referral and Tier 2 is for 5, a subscriber needs 5 total referrals to reach Tier 2 (not 6).
Recommended reward structure
Tier 1: 1 month free for 1 referral
Tier 2: 2 months free for 3 referrals
Tier 3: 6 months free for 10 referrals
What counts as a referral?
A referral is counted when someone referred by a subscriber becomes a paying subscriber. If you offer a free trial, the referral only counts once the referred person completes the trial and makes their first payment.
How subscribers find their referral link
Once the programme is live, a banner will appear in each subscriber's account showing their unique referral link.
Announcing the programme
If you launch referrals after you have already gone live, send an email to your subscribers to let them know. You can link directly to their account page: yourclubbname.theclubb.co/account.