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Clubworx User Guide
Sequences
Sequence Trigger: Prospect Added
Sequence Trigger: Prospect Added

The Prospect Added sequence trigger ensures that no new prospects are added without a welcome email or SMS.

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Written by Jessica Berry
Updated over a week ago

Steps Overview:

1. Create sequence with Prospect Added Trigger
2. Add sequence payload (eg. SMS or email) and adjust timing.
3. Save and Activate your sequence
4. Sequence will fire when new Prospect added to the system.



The Prospect Added Sequence trigger will fire when a new Prospect is added to your Clubworx account. Prospects can be added via the Free Trial Calendar, Contact Us Form, API or by a Clubworx User.

To create a Prospect Added Sequence, go to Sequence and then +New Sequence.

In the Sequence Starts On field, select your sequence trigger as Prospect Added. Then Give you Sequence a Name and Category.

In this example we are sending the Prospect a Welcome SMS immediately when they are added to Clubworx. Other actions can be used here such as creating a task or sending an email to a Clubworx user, sending a prefilled waiver, sending an email, changing a prospect status, adding a flag or note.

To do this, we have selected the SMS Sequence Payload from the top left hand side and added it to our Sequence. Then tick the box to send immediately.

Add your Message to your SMS and then use the option at the bottom of the screen to Save and Activate. If you aren't yet ready to activate (turn on) your Sequence, simply save and come back to the Sequence page to activate later.

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