We recommend following these dispute prevention best practices in order to ensure that your business maintains healthy operations and a low dispute rate.

  1. Set realistic expectations for your customers by clearly communicating products or services rendered.

  2. Ensure that product descriptions, refund policy, and any money-back guarantees are accurate, clearly listed, and easily understood.

  3. Have timely customer support. Most consumers will only resort to filing disputes if they are unable to get their concerns addressed by your business.

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