In addition to any Drop campaigns you are running, you can also set-up additional phone number engagement opportunities for fans.

You can set up a voicemail which your fans will hear whenever they call the artist's phone number (as a reminder, you can find the phone number under SMS Settings in Profile Settings). You can enable this at any time, and disable it at any time. You can also replace audio files over time as you wish, provided they meet the upload criteria.

After a fan calls the voicemail, they will receive a default text which will ask them to reply YES in order to subscribe to automated messages. If they reply YES, they will then receive a custom message that you can configure.

The pricing structure for voicemails is $0.10 per 1-minute of call time per fan call (this means at minimum $0.10 per call) and standard regional SMS pricing for the opt-in message which follows the call.

Navigate to Profile Settings for the Artist, click Auto Replies, and toggle-on Voicemail Reply.

Upload your audio file. It must be an MP3 file. Once completed, configure the auto-reply message you wish to send. This will be sent only after the fan has confirmed YES to subscribe.

We recommend linking a full sign-up Drop link in this field so that you can capture additional fan information, like location, social profile, and email address. Alternatively, you could use this opportunity to guide fans to a tour link, merch link, or other fan resource, depending on the objectives of your voicemail campaign.

You can upload new audio files at any time, or disable voicemail by un-toggling this setting.

In similar fashion to automated voicemail replies, you can configure your Artist's phone number to deliver automated responses whenever a fan messages their number. If you post the phone number in a public venue or on a story post, fans will be able to message directly. Many users will implement this as an "always-on" strategy for general sign-ups.

Once the fan texts the phone number, they will be asked to confirm YES to opt-in, and then they will immediately receive the custom message which you configure.

These replies can be set up as SMS or WhatsApp. Cobrand's regional SMS and WhatsApp rates apply to these messages.

The steps to set automated SMS/WhatsApp replies are the same as the second step for voicemail.

Simply toggle on the feature, and fill in the response message you wish to send anyone who messages the phone number. You can include links and emojis in the message. To turn it off, disable the toggle, and it will immediately stop sending automated replies.