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Teams Overview

This article walks the user through what teams are, creating a team, and how to assign users to that particular team.

Ryan Miller avatar
Written by Ryan Miller
Updated over a year ago

What are Teams?

The team feature in Cogniss Creator allows you to segment your app users into different groups called Teams. Once you have added users to these Teams, you are able to view specific activity data from each individual team, create campaigns for your teams to compete in, and add a social network specifically for these teams to use.

Want to learn how to create in-app competitions for your Teams? Check out this article on using the Leaderboard and Campaign features in Cogniss Creator.


How to set up Teams?

You can create a new Team either on Creator or Insights.

  • App creator > Teams > Create a new team

  • Insights > Teams > Create a new team

In the settings (App creator > Teams > Settings tab), you can configure whether you want users to be in multiple teams or not.

Please note: currently, Cogniss does not support end-users creating their own teams. This is a feature that is in our roadmap.


How to assign users to a team?

  1. Admin users can assign individual users to different teams. To do this, navigate to the team details page by selecting the individual team you'd like to add users too. From the team details page, you can then add users.

  2. You can assign users to a team using the Voucher feature in Cogniss Creator. Follow the steps outlined below to set this up:

    1. When creating a new voucher, add a ‘result’

      1. Results: transaction

      2. Type: JOIN_TEAM

      3. Team: {specify team name here}

    2. A user who redeems that voucher will automatically be assigned to the corresponding team.

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