Skip to main content

Understanding Inspection Statuses

What Due, Late, In-progress, Under Revision, Completed, and Missed mean, and why an inspection moves between them.

Description: What Due, Late, In-progress, Under Revision, Completed, and Missed mean, and why an inspection moves between them.


Overview

ComplianceGo groups a site's inspections by where they are in their lifecycle. Knowing what each group means tells you what you can still act on and what's already closed.

This article explains every status you'll see on a site, on the calendar, and in reports.


The Statuses

Status

What it means

Can it still be worked on?

Upcoming

Scheduled, but its window hasn't opened yet

Yes — an Upcoming inspection can be started and completed

Available Inspections

Can be done at any time — not on a recurring schedule

Yes

Available Weather Inspections

A weather-triggered inspection set up on the site. These are always available, whether or not a threshold has been crossed

Yes

Due

The window is open and the inspection hasn't been started

Yes

Late

The window has passed and the inspection still hasn't been started

Yes — it can still be started

In-progress

An inspector has started it but not finished

Yes

Under Revision

It was completed, then reopened for edits

Yes

Completed

Finished and signed off

No — reopen it to change anything

Missed

The window closed and a new occurrence has since opened

Normally no — but if your organization allows late inspections, the earlier occurrence stays available


📝 Nothing stops you starting an inspection late. As long as the inspection is set up and scheduled on the site and your role allows it, Start Inspection is available.


Where a Started Inspection Appears

Starting an inspection usually doesn't move it. A scheduled inspection stays under Due or Late after someone starts it — only its card changes: Continue Inspection if the inspection is yours, View Inspection if somebody else started it.

📝 The exception is an inspection that never notified anyone it was due, typically a Non-Recurring assignment. Those appear under In-progress instead, because the grouping follows whether a due notification was ever sent — not whether the inspection has been started.

A half-finished inspection is therefore usually under Due or Late, and under In-progress only when it never notified.


Due vs. Late

These two are the same underlying inspection — the only difference is the date.

An inspection is Due while today is on or before the last day of its window. Once that date passes, the same inspection shows as Late.

Being Late doesn't lock anything. Your inspector can still open a late inspection and complete it.


Missed

An inspection becomes Missed when a new occurrence of the same recurring inspection opens while the previous one still hasn't been started. At that moment the older one is normally closed out.

A missed inspection isn't deleted — it stays on the record and appears in the Missed Inspections Report and on the Inspections Calendar. It does not stay on the site's inspection list.

⚠️ Whether a missed occurrence can still be worked on depends on your organization. ComplianceGo has an organization-level setting that allows late inspections. Where it is off, which is the default, an older occurrence is closed out permanently when the next one opens and cannot be started, completed or reopened. Where it is on, the older occurrence is not closed out — it stays available and can still be started. Ask your administrator which applies to your organization.


Under Revision

When someone reopens a completed inspection to make a change, it moves to Under Revision rather than back to In-progress.

The version of the form that was used originally stays attached. That means the report regenerates from the correct version even if the form has been edited since — you won't get a report that mixes an old inspection with a new form layout.


Why an Inspection Appears Without Anyone Creating It

Recurring inspections aren't created in advance. ComplianceGo runs a scheduling job every morning that checks each scheduled inspection and creates the next occurrence on the day its window opens.

So a Due inspection that appeared overnight wasn't added by a colleague — the schedule produced it. A notification goes out at the same moment, which is why the email often arrives before anyone has looked at the site.


Reading the Calendar

The Inspections Calendar uses a color for each status. Click Legend on the calendar to see it in the app.

Color

Status

Orange

Due

Black

In-progress

Red

Late

Green

Completed

Yellow

Missed

Gray

Scheduled

💡 The calendar says Scheduled for the same inspections the site page calls Upcoming. Both mean the same thing: scheduled, but the window hasn't opened yet.


FAQ

Q: Where do I see a missed inspection?

A: On the Inspections Calendar and in the Missed Inspections Report. It does not stay on the site page — once an occurrence is closed out it drops off the site's inspection list entirely, so there is nothing there to open. Work the current occurrence instead.

Q: The calendar says Scheduled but the site page says Upcoming. Are those different?

A: No — they're two labels for the same state: scheduled, with the window not yet open.

Q: A half-finished inspection isn't under Due or Late.

A: Look under In-progress. An inspection that never sent a due notification — typically a Non-Recurring assignment — groups there rather than staying where it was.

Q: An inspection appeared overnight that nobody created.

A: The overnight scheduling job created the next occurrence when its window opened. This is how recurring inspections work.

Q: My inspector can't start a Due inspection.

A: Their role on that site doesn't allow inspecting — Viewer is the only site role that can't. Add Inspector or Backup Inspector on the site's People & Roles page, which also lets them be assigned the work.

Q: I need to change a completed inspection.

A: Completed inspections are read-only. Reopen it and it moves to Under Revision, keeping its original form version.

Q: Can a Late inspection still be completed?

A: Yes. Late doesn't lock anything. It can be started and completed right up until the next occurrence opens, at which point it becomes Missed — unless your organization allows late inspections, in which case it stays available after that too.


Related articles

  • Scheduling a Recurring Inspection

  • Setting Up a Weather-Triggered Inspection

  • Setting Up Notification Recipients for a Site

Did this answer your question?