If eligible and enabled for your account - you may complete a Document Query, follow these steps:
We recommend ensuring that you are ready to handle the resultant documents by confirming the following configuration steps have been completed:
Add Users to your account
Give users Send Permissions so they may select a Destination for the document
Add users to an Intake Rule so they may receive documents
Confirm users are ready to process documents received in My Intake
See On Demand Record Retrieval Service Setup for additional information.