We're excited to announce a major timesaver - recordings made on our mobile app will now be automatically transcribed and added directly to your Conversation Library on the desktop.
Say goodbye to manual uploads. Now you can move seamlessly from recording on your phone to creating insights at your desk.
How It Works: A Seamless Workflow
The process is designed to be completely effortless. There are no new buttons or settings to worry about.
Record on the Go: Use the Contented mobile app to capture your meeting, interview, or voice notes as you normally would.
Save Your Recording: When you're finished, just hit 'Save' in the app.
Automatic Processing: That's it! Your work on mobile is done. The recording is automatically sent to your workspace for processing. When you log in to the desktop app, you'll see a "Processing" indicator at the bottom of your Conversation Library.
Ready for Insights: In just a few moments, the indicator will disappear, and your new recording will appear at the top of your conversation list, fully transcribed and ready for you to review, edit, and transform into valuable insights.
Handling Processing Errors
Occasionally, a file might fail to process. This can happen if the recording is silent, the file is corrupted, or you may have been connected to another bluetooth microphone (i.e. headphones).
If an error occurs, you won't be left guessing. A new Errors panel will appear on the right side of your Conversation Library, giving you clear information and options.
Inside the Errors panel, you can:
See the Reason: A message will explain why the processing failed (e.g., "Processing failed: No audio content detected in your file.").
Listen to the Audio: Click the play button to listen to the recording directly from the panel. This is a great way to confirm if the file is silent or has other issues.
Take Action: You have two options for each failed file:
Retry: Click the retry icon (⟳) to attempt processing the file again. This is useful for temporary network issues.
Delete: Click the trash can icon (🗑️) to permanently remove the failed recording. A confirmation window will appear to prevent accidental deletion. Click Confirm to proceed.