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Fulfilling a Pickup Order through the Corksy Admin Portal
From your Corksy admin portal, go to Orders
Locate the desired order and click Actions → Fulfill → Fulfill Items
The order status will change to Fulfilled
If needed, you can also print packing slips or mark as picked up manually.
Fulfilling a Pickup Order through the Corksy POS (Cart and Orders)
From the Point of Sale (cart):
Use the Search Bar to find the customer by name
Click the cart slide out icon to open their customer profile
Under Outstanding orders, select the order → Fulfill Items
This will mark the order as Fulfilled and complete the pickup in-person.
From the Point of Sale (Orders tab):
From your Corksy POS, select menu, go to Orders
Locate the desired order and click Actions → Fulfill → Fulfill Items
The order status will change to Fulfilled
This will mark the order as Fulfilled and complete the pickup in-person.
Fulfilling a Shipment through the Corksy Admin Portal (3rd Party, Integration, Manual)
Manual fulfillment:
From your Corksy admin portal, go to the Orders tab
Locate the desired order and click Actions → Fulfill Item → (Optional) Enter Tracking Number and Shipping Carrier → Fulfill Item
Integrated shipping:
From your Corksy admin portal, go to the Orders tab
Locate the desired order and click Actions → Create carrier postage directly
Choose package type, shipping service, label size, image type, and ship date
Click Buy Labels → Confirm
Print shipping labels and packing slips in selecting more options (3 dots)
3rd-party shipping:
From your Corksy admin portal, go to the Orders tab
Locate the desired order > Select Export
Download CSV or Excel
Share with your fulfillment partner
Orders can be manually marked as fulfilled in the admin portal
Fulfilling a Shipment through the Corksy POS (3rd Party, Integration, Manual)
Manual fulfillment:
From your Corksy POS, select menu, go to Orders
Locate the desired order and click Actions → Fulfill Item → (Optional) Enter Tracking Number and Shipping Carrier → Fulfill Item
Integrated shipping:
From your Corksy POS, select menu, go to Orders
Locate the desired order and click Actions → Create carrier postage directly
Choose package type, shipping service, label size, image type, and ship date
Click Buy Labels → Confirm
Print shipping labels and packing slips in selecting more options (3 dots)
3rd-party shipping:
From your Corksy POS, select menu, go to Orders
Locate the desired order > Select Export
Download CSV or Excel
Share with your fulfillment partner
Orders can be manually marked as fulfilled in the admin portal
Understanding Fulfillment Statuses in Corksy
Status | Meaning |
All | All orders, regardless of status |
Fulfilled | Order has been picked up or shipped |
Unfulfilled | Order is paid, but none of the items have been picked up or shipped. |
Restock | One of more items in the order were restocked |
Partially fulfilled | Order is paid, and some items have been fulfilled - one or more still need to be fulfilled |
Ready to fulfill | Order is paid and awaiting fulfillment - no items have been shipped or picked up yet. |
Using Bulk Fulfillment in Corksy
To fulfill large numbers of shipping orders:
Go to Orders → Bulk Fulfillment → Create Fulfillment
Filter to choose which type of orders to include
Select orders and proceed in one of two ways:
Buy labels via integration:
Enter package details
Choose shipping method and date
Click Buy Labels
Once generated, bulk print labels and packing slips
2. Export for external fulfillment:
Select Export and Generate Shipping Labels Externally
Share with third-party shipper
Once shipped, return to fulfillment and click Fulfill Items to mark as complete