Introduction
If you’re running out of space for hosted videos on your CCK site, there are two simple ways to increase your limit: adding a video hosting add-on or upgrading to a new plan.
This guide will walk you through how to check your current usage, explore your upgrade options, and choose the best path forward for your business needs.
Locate your hosted videos
To see your current videos:
Go to Website Settings and select Videos.
Here you’ll find:
Existing uploaded videos.
Video folders.
Video analytics.
The option to create new folders.
Check your current video usage
Before upgrading, it's helpful to see how much video storage you already use.
Go to your CCK Dashboard.
Click on Billing.
Look for the Video Usage section.
This will show how many hosted videos are currently uploaded compared to the number your plan allows.
Example: “0 out of 5 videos used” means you can still upload five more.
Decide how you want to upgrade
You have two main options for increasing your video capacity:
Option A: Add a video hosting add-on
Currently, you have three options to choose from: Tier 1, Tier 2 and Tier 3.
These are added on top of your current plan and stack with your existing video allowance.
Option B: Upgrade to a newer plan that includes video hosting
New plans include built-in video capacity and can be more cost-effective than adding extras.
Plan | Hosted Videos | Max Duration Per Video |
Starter | 20 | 1 hour |
Growth | 50 | 3 hours |
Pro Unlimited | Unlimited | Unlimited |
These plans also include a bundle of popular add-ons, making them a great value if you plan to scale.
Compare and choose the best option
Check what you're currently paying.
Compare with the cost of new plans and video add-ons.
Consider your growth - if you're planning to upload more videos or run regular webinars, it may be more cost-effective to upgrade your base plan.
Additional Features Coming Soon
All plans include basic video features, such as analytics, activity tracking, and triggers.
However, overlays and call-to-action buttons are coming soon. These will allow you to:
Show clickable buttons during your videos.
Guide viewers to other pages, booking links, or checkout flows.
Boost conversions on sales videos and webinars.
These features will be included in the Tier 1–3 plans once released.
What to Do Next
If you're unsure which option is right for you, you can just start by reviewing your current plan and video usage.
Visit the Billing section to explore add-ons or switch to a different plan.
If you need personalised help, please reach out using the chat bubble, and our team will guide you.
Conclusion
Whether you need just a few more videos or are preparing for a comprehensive video library, CCK offers flexible options to help you grow. You can explore the best option for your needs and enjoy the benefits of hosting your videos directly within your CCK site.