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Manually Subscribe or Unsubscribe a Contact
Manually Subscribe or Unsubscribe a Contact
Updated over a week ago

View Email Subscribers

You can view all of your email subscribers under the Emails & Automations section of your CCK website. To view your email subscribers, select Lists & Subscribers on the left and All Subscribers, as shown below.

You can also confirm if an individual contact is an email subscriber by navigating to the contact's personal card or opening the specific contact's contact card on the CCK system.

If the Subscribe button/tab is green, the contact is not yet an email subscriber. Navigate to Contacts, select the contact's name to open their card and view the Subscribe button at the top left of the page as shown below.

Manually Add Email Subscribers in Bulk

Bulk-uploaded contacts can not be uploaded as email subscribers. Contacts need to be manually added to an email list on the CCK system to be subscribed or become email subscribers.

To manually subscribe bulk-uploaded contacts to a list, open your Contact section on your CCK website, select All Contacts on the left, then select the tick box at the top next to the Name title to select all of your contacts.

Next, open the More drop-down list and select Add contacts to an email list, as shown below.

Manually Convert a Contact to an Email Subscriber

📌 Important! We do not recommend that you manually convert an uploaded contact to an email subscriber unless you have specific permission from the uploaded subscriber for you to do this.

To convert a contact to a subscriber, open the contact's personal card by clicking on the contact's name, then select the green subscribe button at the top right as shown below.

You will be asked to add a contact to a specific email list. We recommend only having a single email list for your entire website.

Your contact will be subscribed when the Unsubscribe button is shown in red.

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