INTRODUCTION
Public Booking makes it easy to open your club’s courts and events to the public—no membership or CourtReserve account required. This page provides an overview of how the feature works and links to the setup, player experience, reporting, waivers, and FAQ resources you need to successfully launch and manage Public Booking.
OVERVIEW
What is Public Booking?
Public Booking allows clubs to open reservations and event registration to the public without requiring players to create a CourtReserve account or hold a membership.
Once enabled, your club receives a dedicated public booking link that can be shared anywhere, including your website, social media, email campaigns, or QR codes. Players can view availability, register for events, and complete their booking through a streamlined flow designed specifically for public users. From the confirmation screen, they can also review and sign your club’s waiver(s).
Additionally, Reserve with Google connects your CourtReserve Public Booking page to your Google Business profile, allowing players to book courts or register for events directly from Google search results. When enabled, your club’s Google listing can display a “Book online” button. Clicking this link takes users directly to your Public Booking page—no account required—making it fast and frictionless for new players to book with your club.
Public Booking is designed to:
Increase club visibility and discoverability
Attract new players and first-time visitors
Reduce friction caused by account creation or membership requirements
Protect revenue through required upfront payment and SMS-based verification
Eligible Clubs
Public Booking is available to clubs with an active payment processor.
United States & Canada: Available to clubs with an active payment processor. Players are validated via text message (SMS) upon booking.
Outside the U.S. & Canada: Available to clubs processing payments with Stripe. Players are validated via email instead of text message.
Eligible clubs can enable this feature from the admin panel.
Note: Public Booking is not available to clubs in trial mode.
Getting Started
Getting started is simple—enable the feature, configure a few basic settings, and copy and share your Public Booking URL.
For detailed, step-by-step instructions, see the Public Booking: Set Up Guide and Overview.
Available Resources
To help you get up and running, the following resources are available.
Webinar
Knowledge Base Articles
The following resources walk through setup and the player experience in more detail:
These articles cover common configuration questions, player-facing flows, and troubleshooting tips.
Public Booking in Action
Want to see Public Booking in a real-world example? Check out Old Coast Pickleball to see how they’ve updated their website to direct players through the Public Booking experience.
Check out how these other clubs are using public booking:
Coming Soon
The following enhancement is currently in development and will be added to the Public Booking experience in future phases:
Access Controls Support (PIN Codes): Support for access controls using PIN codes is not currently included in Public Booking. This functionality is in progress and will be introduced in a future release.