INTRODUCTION
Feature Summary: System users can email bulk messages to event registrants.
Use Cases: Use the email feature to send a custom one-time message that is not an auto-generated notification (e.g. a confirmation message when a member books a court). Optionally, system users can also send a message to players who canceled their event registration or are on a waitlist.
Sending Emails to Event Registrants
Log in to the admin dashboard.
Create a new event or open an existing one.
One the event page:
Click the Dates tab.
Scroll down and click the Registrants tab.
Click the Email Registrants button. A new page displays.
System users can also send messages to other segments. Click the Waitlist tab or Cancelled tab to send a message to players in either of those groups.
Sending a message
The default setting is Registered because the system user selected the Registrants tab on the event page. System users can change the default setting here. The options are players on a waitlist, players who canceled, and All players (i.e. registered, waitlisted, and canceled).
System users can also check the Email All Primary/Spouse Members box to include these family members (applicable if a family member registered for the event).
Scroll down to the Select Email Recipients field. All names are selected by default. Uncheck a box to remove a player from the bulk email.
Scroll down and enable these optional features:
Check the box to send the message to event instructors.
Paste in email addresses to add other parties to the bulk email.
Click the field to CC one or more system users.
After clicking Next, system users can begin filling out the email's content. Default content will be added to the email builder by default:
Event Name
Event Date
Event Time
Blank Message Section
Optionally, the toolbar can be used to format the text added to the email. System Users can click the + icon in the top-left corner of the email builder to add different content types.
While editing email content, the header and footer will not be visible. However, they will appear in all emails sent to players
Admins can also highlight text, or click the More Actions icon to the left of a content row to further edit their content.
Click Send Email to finalize this email. Before the email is sent, a confirmation notice will display confirming the total number of recipients. After clicking Send on the confirmation notice, the email will be sent out.
Viewing sent emails
To see and open past emails, go to the Email Player(s) page and click the View Email History button in the top right corner of the page.
Locate a message in the table and click the View button. A new page displays message details (e.g. date sent) and the names of the recipients.
