If you go to Members > Email Members you can access your email settings.
Once here, you will see basic information to fill out such as Club Name and then which email you would like member responses to be sent to:
If you click the drop-down menu you can select and save the email address you would like the member replies to be sent to.
If you continue scrolling you'll see various filters such as Filter Members By Groups and Filter Members By Memberships:
Also, whichever ratings you have created, now you can use the 'NO RATING' option. This is helpful to see which players are rated, and which players need to update their profiles.
At the bottom of the screen you'll finally see where you can type the email message.
NOTE: You can add hyperlinks by clicking here:
As well as attach files down below, here:
NOTE: If you would like to send new members their WELCOME EMAIL for joining your club, this is NOT that form.
Welcome Email Set Up in CourtReserve
This is for clubs who are IMPORTING a list of members with the CourtReserve Team.
After the team has uploaded your list then you will need to send out the WELCOME EMAIL in order to get your members to set up their password.
To CREATE your Welcome Email, you'll go to SETTINGS > PORTAL SETTINGS > WELCOME EMAIL:
NOTICE: Here, you will create the TEMPLATE for the Welcome Email. If you do not write / save the email HERE, it WILL NOT BE SAVED for future use.
So if we go into the custom field shown below, we can CUSTOMIZE the message we would like to be sent to our new members.
The brackets as shown above ( {{First Name }} ) will automatically be replaced by the system. Therefore, {{First Name}} will be replaced by the system with the user's first name and the {{Organization Name}} will be replaced by the Organization's name that is sending the email.
Once your message is complete, 'SAVE.'
MEMBER TRAINING VIDEOS AND ARTICLES
CLICK HERE AND REVIEW all of the different videos, articles that you can link to, copy/ paste and use in your own websites, Welcome Pages, emails and educational materials. The more information you can link to for your MEMBERS the better! Feel free to use as you need to in getting instructions out to your Membership.
Now, we'll go to MEMBERS>OTHER ACTIONS >SEND WELCOME EMAIL
Make sure you choose the correct Club reply to email.
This Welcome Email message will allow them to click and RESET their PASSWORD which will be at the end of this document.
Choose who to send the email to
Include any pictures, logos or additional messages or attach files and hit send!
****NOTE: Additional message(s) here, would mean that this is a ONE-TIME customized email being added onto the Welcome Email. Therefore, PLEASE customize your WELCOME EMAIL under PORTAL SETTINGS so it will always send out the same information each time.
Your WELCOME EMAIL will go to your Members and look similar to this:
When they CLICK HERE it will direct them to SET UP a PASSWORD.
Once they fill out and hit Save Password they will have created their own account and can log in and create reservations and sign up for events based on permissions set up at the club.
They can also use the same Email and Password on the mobile app.