INTRODUCTION
Feature Summary: Create system users with flexible, role-based permissions to control what each Sub-Admin can access and manage within CourtReserve.
Use Cases: Grant limited access to specific platform features, tools, and settings by assigning sub-admin roles. This allows club staff to perform their duties without exposing sensitive data or critical system controls, ensuring operational security and platform integrity.
In this Article
SETUP REQUIREMENTS
Log in to the admin dashboard.
Go to the side menu and click SETTINGS. A new page displays.
Go to the ORGANIZATION SETTINGS heading and click the System Users icon. A new page displays.
Creating a Sub-Admin user
Go to the System Users page and select the Sub-Admins tab.
Click the Create Sub-Admin button.
Fill in the form fields.
Click Save.
Make sure the is Sub-Admin box is checked. If the is Admin box is checked, CourtReserve hides all Sub-Admin fields.
Sub-Admins have many of the same permission options as Admins. For a detailed overview of these overlapping permissions, see the Admin article here.
In addition, Sub-Admins can be designated as a role of Coordinator.
Coordinator - Check to make this Sub-Admin a Coordinator. Coordinators have focused management responsibilities for events and leagues. They can view, edit, and manage event or league settings, with the option to set permissions at the event, league, or session level. This role allows clubs to delegate specific tasks without granting full platform access, keeping operations streamlined and secure. Click here to learn more about the Coordinator role and permissions settings.
Permissions
Scroll through the list of permissions. Disabled is the default setting for all options. Check a box to enable a permission for the Sub-Admin.
Schedulers
Scroll down to the bottom of the page to configure Scheduler settings.
By default, the sub-admin user can see all Schedulers. To customize this setting, click the Scheduler(s) Visibility field and select an option: Custom Scheduler(s), Specific Scedulers(s) or None.
If the system user selects Custom Scheduler(s) Only, CourtReserve displays a new field. Click the field and select one or more custom schedulers. This will only display the custom schedulers created in your system.
If the system user selects Specific Scheduler(s), CourtReserve displays a new field. Leave the default of ALL or click the field and select one or more schedulers. This will display all scheduler views in your system.
If the system user selects None, this System User will not see any of the schedulers in CourtReserve.
Confirm the is Active status. Uncheck the box to disable this admin user.
After creating a Sub-Admin, the user will receive an email notification with a temporary password and a link to confirm their account. They must complete this step within 48 hours.
Editing Notification settings
After the system user creates a sub-admin user account and clicks Save, CourtReserve displays the End User page. System users can review and update email notification settings for the sub-admin user.
Click the Notifications tab to review the list of options. By default, all options are enabled. When one of these events occurs, CourtReserve sends the sub-admin an email message. Optionally, uncheck a box to disable one or more notifications.
There is no Save button on the Notifications page. The platform saves all changes automatically.
Enterprise Sub-Admins
If your organization is part of an enterprise and you’d like to enable your sub-admins to easily switch between locations, simply add the user and assign the same user email address across all locations. Enterprises that use the same email for admins and sub-admins across locations unlock the convenience of Single Sign-On (SSO). With SSO, admins can seamlessly switch between organizations via a drop-down menu located at the top of the left navigation settings.
Add a new Sub-Admin.
Enter the same email address for the user as the previous location.
The user should now have a drop-down in the top of their left navigation to switch between locations.
Note: Admins and Sub-Admins do not need to be designated as Enterprise Managers to take advantage of this feature—having a shared email across locations is the only requirement.
To learn more about this Enterprise feature, check out Enterprise SSO (Single Sign-On).
VIDEO TRAINING
Watch a video and learn about creating Admins, Sub-Admins, and Instructors.
What’s next?