INTRODUCTION
Feature Summary: Organizations with multiple CourtReserve instances can seamlessly unite under one umbrella within our platform.
Use Cases: After CourtReserve links clubs, admins can use the same email address for each enterprise organization and toggle between organizations without signing out.
PREREQUISITES
All enterprise organizations must have an active CourtReserve subscription. Organizations under trial cannot be added to an enterprise.
Contact us via Live Chat or email if your enterprise wants to unit multiple CourtReserve organizations.
SETUP REQUIREMENTS
Updating admin email for an enterprise
Admins and sub-admins can update their login credentials to match multiple organizations under one enterprise. Here's how.
Login to the account that will be updated.
Go to the top right corner of the page and click the account name (or account icon.)
On the My Profile page, replace the current email address with the enterprise organization email address.
Click Save.
IMPORTANT
Some admins use their admin account credentials to log in to a member portal account. If those users upgrade to an enterprise email account, they won't be able to log in to their member portal page with the old email address.
If the email address associated with the admin account and member portal account do not match, CourtReserve creates a member for the new admin email and assigns a default membership.
Navigating between organizations
When all of the admin’s accounts use the same email address, CourtReserve displays a drop-down menu in the top left corner of the page. The admin clicks the field and selects an organization.
After logging in, CourtReserve displays the admin's default organization at the top of the menu.
Setting a location name
The enterprise feature lets organizations create a unique shortened name for each location. CourtReserve displays those names in the drop-down.
Go to SETTINGS > ORGANIZATIONAL SETTINGS > General.
Go to the field below Organization Name. The field is called LOCATION.
Enter a location name. CourtReserve displays this name in the drop-down menu.
Click Save.
