CPR Encompass Message Board allows you to easily join conversations with stores from across the country on relevant issues and topics. You can get your most pressing questions out to all stores or chat with others about their own. We'll go over how to get involved with writing your own discussions and how to comment.

To start, we will go over how to begin your own discussion. You will want to scroll down to Message Board and click Topics. From there, decide what topic you think your discussion should be categorized under and click that topic.

In the topic, there is a red button in the top right that says New Discussion that you can click.

On the next screen, you will have to give your discussion a title and list your question or situation.

For the title, we recommend using 8 - 15 words to summarize your question so people can get a quick but clear idea of what it is about. For the question or first comment, you will want to be as descriptive as possible about what you want feedback on or need help answering. We recommend using the formatting options to call attention to important parts of your question and or incorporating images. Also, above all, make sure you follow the community guidelines.

After you click submit, your discussion will be posted on the topic and be live on the Message Board. You will also be assigned as a watcher, so you will get email updates on follow-up comments and have the discussion on a special page of watched discussions.

If you made an error in your writing or want to change something, you can go back to the comment and click Edit (pencil icon). If you want to delete the discussion altogether, you can also use the dropdown selector in the top right corner and click Delete.

Now that you know how to create a discussion commenting on yours or others is just as easy. You can find discussions in the topic or discussion pages and click on the one you want to comment on. Scroll to the bottom, type in your comment, and click submit. Remember, when you comment on a discussion, you will be made a watcher of that discussion which can be controlled using the dropdown in the top right corner.

When writing your comment, it may be helpful to reference the one that you are replying to, especially if it is a big conversation. If you look to the top right of the comment you want to reference, click on the Quote icon. It will automatically open a new comment with the other's writing put in as quoted inline text. From there you can add your own writing below.

If you want to send a quick reply to a comment but would rather not clutter up the conversation, try reactions. You can attach an emoji reaction to any comment by going to the small Smiley Face icon at the bottom left of the comment. From there, click on an emoji that fits your reaction, and to remove an emoji, you just click on the emoji that was added. Reminder, with any comment, big or small, to follow the community guidelines.

Now that you've learned how to start conversations on Message Board, go out there and start your own today. If you have any questions about viewing and searching through the Message Board, check out this article. Otherwise, we hope you can use this tool to strengthen your business and find quick solutions.