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How late can we finalize a prize activation if we're waiting on assets from partners?

CUE's platform is built for flexibility, and the team understands that partner timelines don't always align with game schedules. If you're waiting on prize codes or graphics from a retail partner and receive them late — even as late as Thursday or Friday before a Saturday match — CUE can still get everything set up in time. The time zone advantage of CUE's US-based support team means they can work on configurations during your evening hours, ensuring everything is ready for your event. Just communicate with your CUE support contact via WhatsApp or email, and they'll prioritize getting your activation live.

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