General
81 articles
- How much lead time does CUE typically need before our first event to ensure everything is ready?
- How customizable are the visual elements of CUE activations to match our brand?
- How many products does CUE offer in its platform?
- Can all CUE products be managed from a single platform by one operator?
- How do I view, filter, and export data about fans who participated in CUE activations?
- How does CUE help clubs encourage fans to arrive at the stadium earlier?
- Should the computer running CUE products be hardwired to the internet?
- How much game-day operational work is required to run CUE activations?
- Can I use the same background graphics across multiple CUE products?
- What are the file size limits for uploading images and videos to CUE's platform?
- Can we run multiple CUE events simultaneously in different locations on the same day?
- Should I export CUE graphics at the exact dimensions specified, or can I use higher resolution versions?
- What do the extra characters (FF) mean in hex color codes, and how does the opacity feature work in CUE's platform?
- Is there an easier way to pull aggregate analytics across an entire season rather than exporting data game-by-game?
- Can CUE handle legal and compliance requirements for data collection in different markets, and what happens if our legal team raises concerns about data breaches?
- Does CUE have a plugin or integration with Disguise media servers?
- How do hex color codes work in CUE's platform?
- How do younger, tech-savvy audiences respond to CUE's gamified activations compared to general stadium audiences?
- Can the same CUE products be used across different venue types and capacities?
- Can CUE activations be configured differently for international tour legs with different privacy requirements?
- What kind of engagement metrics does CUE track even when data collection is minimized?
- Can CUE integrate with our membership system to gate activations by membership tier?
- Does CUE offer webhook delivery for real-time data integration?
- Is CUE compatible with Ross XPression and Dashboard?
- Can CUE integrate with video highlight platforms to create interactive fan engagement experiences?
- Should I use the platform's built-in design elements or create my own in Photoshop?
- Can CUE activations include a sponsored video or promotional content before the main experience?
- Can different CUE products be displayed on different screens simultaneously throughout the venue?
- Can data collection be placed at the end of an activation instead of the beginning?
- What happens if I don't fill in all the optional graphic upload fields in CUE's design settings?
- Can CUE's sign-up screens collect user data that's then displayed as their identifier in the system?
- Can CUE products be used for ongoing engagement throughout the year, not just at specific events?
- Can CUE's products be displayed through media servers like Ross Vertex for projection mapping applications?
- Does embedding CUE activations via iframe in a native app cause any technical issues with camera access or file uploads?
- How quickly after a fan engagement activation can the collected data be available in our CRM?
- How do CUE's color settings and uploaded graphics interact with each other?
- Is CUE compatible with Blackmagic ATEM switchers?
- Can CUE activations work alongside physical collectible card or memory card products from other vendors?
- Does CUE need to store fan personal information when integrating with our SSO, or can it work with anonymized data?
- Does CUE provide a whitelist document for IT departments?
- Can CUE content be mixed with the club's own graphics and content on the same screen?
- Can I configure and manage CUE products from any computer, or only from the dedicated game day hardware?
- What video output options does CUE support for rack-mounted or custom hardware setups?
- Can we use our own rack-mounted computer to run CUE products instead of the CUE-provided laptop?
- How do CUE activations perform in fan surveys compared to traditional match day entertainment?
- What URL structure does CUE use for client activations?
- How can CUE activations help maintain fan engagement when on-field performance is struggling?
- How does getting fans on the video board impact their likelihood to return to future events?
- Can multiple CUE activations be accessed through a single iframe in our mobile app?
- Can CUE activations be used to support fan base growth for newer or smaller teams?
- If fans close their browser during an event, do they need to scan the QR code again to rejoin?
- Can CUE send data to fans' phones using audio signals instead of requiring internet connectivity?
- Can multiple CUE activations be accessed from a single screen within our mobile app?
- Has CUE worked with court projection or ice projection partners like Quinns?
- Can I manage multiple CUE products from a single login?
- Can CUE's platform act as an interactive layer within immersive experiences created by design agencies?
- Can CUE products be integrated into Daktronics show control systems?
- Can CUE work with third-party broadcast production teams and external production companies?
- Can CUE work with system integrators who are managing the overall venue technology infrastructure?
- How can we use physical QR code cards to extend CUE activation reach beyond the event screens?
- Can CUE integrate with Google Analytics to track where fans are coming from when they access activations?
- Can CUE send data feeds to overlay interactive elements on top of partner video content?
- Can CUE's platform time zone settings be adjusted for international clients?
- How late can we finalize a prize activation if we're waiting on assets from partners?
- Can CUE train multiple people across different departments to use the platform?
- How important is announcer promotion for driving participation in CUE activations?
- How do I export participant data and leaderboard standings from CUE activations?
- Can CUE meet with our technical or digital leadership to explain the platform in more technical depth?
- How do I start and stop analytics tracking for each game in CUE's platform?
- Can I export separate data reports for different activations even if the same fans participated in multiple activities?
- How far in advance should we schedule a check-in call with CUE before our season starts?
- Can we start with a simple implementation and add more advanced features later in the season?
- Are there geographic restrictions for CUE activations, particularly in China, Hong Kong, and Macau?
- Can CUE activations be used across multiple venues with different video board setups?
- Will a low-resolution or older video board affect how well QR codes display for CUE activations?
- Does case matter for my login credentials?
- Can CUE's outputs be adjusted to fit non-standard screen dimensions and aspect ratios like sky ribbons or halo displays?
- Can CUE share examples of best practice designs and successful activations to help inspire our creative team?
- How does CUE handle video board outputs for unusual screen dimensions like circular boards?
- Can multiple people on our team contact CUE support during game nights?
- Can CUE integrate with our CRM, data warehouse, or analytics systems via API or webhook?