This guide provides all the technical specifications, asset dimensions, and file requirements you need to prepare your content. Follow these specifications to ensure your assets display correctly across all screens and devices.
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Asset Specifications Overview
đ„ïž Mainboard Assets
Asset Type | Dimensions | Status |
Background | 1920 x 1080 px | Recommended |
Default Tile | 1000 x 1000 px | Optional |
Featured Post Overlay | 1320 x 960 px | Optional |
Image Upload 1 & 2 | 500 x 500 px | Recommended |
Internal Source Icon | 500 x 500 px | Recommended |
đ± Mobile Graphics Assets
Asset Type | Dimensions | Status |
Mobile Background | 720 x 1280 px | Recommended |
Tile Background | 500 x 500 px | Optional |
Event Image | 1280 x 720 px | Required |
Pre-Event Image | 1280 x 720 px | Recommended |
Header Image | 720 x 425 px | Required |
Pop-Up Background | 1280 x 720 px | Optional |
Internal Source Icon | 500 x 500 px | Recommended |
Frames | 720 x 1280 px or 1000 x 1000 px | Optional Add-On |
File Format Requirements
Image Formats
Supported: PNG, JPEG, JPG
âMaximum Size: 2 MB per image
Video Formats
Supported: MP4
âMaximum Size: 15 MB per video
âPlayback: Videos will loop continuously
Mainboard Uploads Detailed
Background Required
Dimensions: 1920 x 1080 px
The main background image displayed behind all mainboard content. This is the primary visual element for your desktop experience.
Default Tile Required
Dimensions: 1000 x 1000 px
The default tile image used for posts without custom imagery. Appears as a grid tile on the mainboard.
Featured Post Overlay Required
Dimensions: 1320 x 960 px
The featured/hero section overlay displayed prominently on the mainboard. Used to highlight special content.
Image Upload 1 & 2 Required
Dimensions: 1000 x 1000 px (each)
Two customizable image upload slots for additional content or branding on the mainboard. These are most commonly used for the Call to Action and the QR Code.
Internal Source Icon Required
Dimensions: 500 x 500 px
Small icon used to identify internal content sources throughout the mainboard interface.
Mobile Uploads Detailed
Mobile Background
Dimensions: 720 x 1280 px
The main background image optimized for mobile devices. Displayed behind all mobile content. Supports both images and MP4 videos.
Tile Background
Dimensions: 500 x 500 px
Background image for individual tiles in the mobile grid view.
Event Image
Dimensions: 1280 x 720 px
Featured image for current events displayed on mobile.
Pre-Event Image
Dimensions: 1280 x 720 px
Featured image for upcoming/pre-event displays on mobile.
Header Image
Dimensions: 720 x 425 px
Header banner displayed at the top of mobile screens. Ideal for titles, logos, or promotional content.
Pop-Up Background
Dimensions: 1280 x 720 px
Background image for pop-up dialogs and modal windows on mobile devices.
Internal Source Icon
Dimensions: 500 x 500 px
Icon used throughout mobile interface to identify internal content sources.
Mobile Custom Overlay/Frames - Optional Add-On
Dimensions: 720 x 1280 px
Optional frame overlays for mobile content. Frames are a premium add-on feature.
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âNote: If you don't currently have frames enabled and would like to add them, please reach out to your CUE Client Success Representative.
Need Help?
If you have questions about preparing your assets, need technical support, or want to enable optional features like frames, please don't hesitate to reach out. Our team is here to help ensure your PostUP activation looks great!
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