To cancel your Cuttable subscription, contact the Cuttable support team or your Customer Success Manager. Here’s how cancellation works and what happens to your account after.
How to cancel your plan
Subscriptions cannot be canceled from inside the Cuttable platform. To cancel your subscription, contact the Cuttable team in one of these ways:
Contact support: support@cuttable.com, or start a chat using the in-app support chat.
Contact your Customer Success Manager directly.
Include your name, your company name, and the email address on your Cuttable account so the team can find your subscription. The team will confirm by email once the cancellation is complete.
What happens next
Your subscription will remain active until the end of your current billing period.
After that, you will no longer be billed, and your access to paid features will be removed.
You’ll still be able to log in and access any invoices or account details for your records.
Refunds
Cuttable does not offer pro-rata refunds for unused time on monthly or annual plans (unless otherwise stated in special promotions).
Thinking of leaving?
Before you cancel, we’d love the chance to talk. Reach out to your Customer Success Manager or sales@cuttable.com. Our team can help review your setup, share upcoming features, or suggest a plan that might better fit your needs.
👉 Changed your mind? To reactivate your subscription later, contact support at support@cuttable.com or your Customer Success Manager.