Do you need help setting up your Intercom workspace for Lead Generation, Customer Engagement, and Customer Support?
Check out these cool features of Intercom and see how they can work wonders for your business!
Intercom Chat Messenger
Use our powerful customer messaging and support automation where it's most effective in your product, app, or website.
Support your customers with options they'll love
Engage customers when they're most likely to act
Better visitor connection. Higher customer conversion
A custom-designed mobile messenger
Personalize your next-generation Messenger at scale
Customize Bots
Speed up customer resolutions, qualify leads, grow your pipeline, reduce response times, and resolve issues immediately with powerful AI chatbots and Custom Bots. Complete Self-service.
Easy-to-train
Easy-to-train Automation
Goodbye Repetitive Work
Automation While Typing
Bots in Different Languages
Bots in Different Time Zones
Customization
Proactive Support
Automate Common Questions
Improves response time
Feedback Loops
Product Tours
Introduce customers to your product with guided experiences that drive adoption. Help customers discover everything they need to know about your product with interactive tours.
Connect the dots from sign-up to success
Drive onboarding and adoption
Onboard users to your product
Spotlight new features
Erase customer pain points
Powerful, flexible features
Outbound Messages
Increase sales, onboard new users, and grow faster with powerful messages that deliver.
Drive growth with targeted messages
Target the right people with messages that matter
Better ways to communicate mean more ways to grow
Pick the message fit for the job
Powerful apps in your messages
Collect emails and gain subscribers
Optimize messages to hit your goals
Test your way to the best message
Next Generation Inbox
Cybercrew®will help you get that Speed. Power and Scale from the New Gen Inbox. Take your support team from a cost center to a value driver with the most collaborative, efficient Inbox ever.
Team collaboration
All your channels, together
Rich insights
Fully configurable
Blazingly fast
Ticketing
Macros
SLAS
Routing automation
Workload management
Help content
Help Center Articles
Cybercrew® can help you divert repetitive questions with a bot that suggests relevant articles, while still providing a great customer experience.
24/7 Help
Deliver help in the context
Additional chat support
Create engaging articles
Tailor to any audience
Automate feedback
Discover your blind spots
Feedback loops
Management Tools
Great experiences don't have to stop with your customers. Intercom management tools extend those great experiences to your team, too.
Collaborative inbox
Rules and automated workflows
Orchestrate cohesive customer journeys
Improve how your business operates
Custom Reports
Customer Data Platform
Intercom gives you key insights into customer behavior, so you can pack more CSAT into every interaction and get more growth out of them, too.
Collaborative inbox
Rules and automated workflows
Orchestrate cohesive customer journeys
Improve how your business operates
Custom Reports
Live Chat
With Intercom's Business Messenger, you can reach more customers more personally, regardless of conversation volume-or whether your team is free live or later.
Collaborative inbox
Rules and automated workflows
Orchestrate cohesive customer journeys
Improve how your business operates
Custom Reports
Series
Series is the only visual campaign builder that lets you send cohesive messages across tons of channels inside your app and out.
Collaborative inbox
Rules and automated workflows
Orchestrate cohesive customer journeys
Improve how your business operates
Custom Reports
Survey
Cybercrew® can help you get testimonials, feedback, and survey results with the Survey feature.
A survey tool like no other
Improved customer data
Automatic follow-ups
Improve how your business operates
Simple and customizable
Detailed reporting
Mobile survey
Multi-channel capabilities
Powerful targeting