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How does offline mode work on Dashpivot Mobile?

Learn how to use the Dashpivot app without an internet connection

Sam avatar
Written by Sam
Updated over 6 months ago

The Dashpivot smartphone app can be used seamlessly when offline, when you don't have wifi or an internet connection. It operates the same as when you do have connection, allowing you to take photos and fill out forms. Once you regain connection, the app will upload the information in the background.

Note: there are some limitations to keep in mind:

  • The app is selective about what information it stores locally on your device to access when you're offline. It stores a list of all your teams and projects, but only stores data from the team you last opened before you went offline, including: all template formats (so you can fill out forms), the latest 300 photos, and the last 30 forms per template.

  • If you switch teams while offline, you will not be able to fill out new forms in that team. Instead you can only capture photos.

  • When you regain connection, you need to open the app to trigger it to sync the information with the website, and need to leave it open until the upload is complete. Exiting or shutting down the the app during this upload period will pause the upload until you re-open it again.

  • Any pending/paused uploads will remain stored locally on your device indefinitely. This can be cleared by uninstalling the app, or manually clearing the local storage in the settings.

The ideal flow is as follows:

  1. In the Dashpivot app, go to the team you intend to upload information to when you're offline

  2. Capture photos and forms while offline

  3. Open the app and leave it open to let it upload when you regain connection

Can I capture Photo GPS Location Data in Offline Mode?

In the Dashpivot Mobile app, as long as location services is enabled in your device settings, the GPS location of any photos captured will be stored regardless of whether you have a signal or not.

  • For Android users, you'll need to activate location tags

  • For Apple users, you'll need to enable location services

Assuming that your device's location service is enabled, when a photo is taken in offline mode:

  • the coordinates will be added to the photo as metadata

  • however if a photo was taken and viewed in offline mode, the map will not load because it requires an internet location to show the map

  • when the device is back online, viewing the photo will show the location map

Where will the GPS location be when a device is offline?

  • When there is no GPS signal, the location captured on a photo will be the nearest cellular tower location

  • When there's no cellular signal as well, then:

    • Your device can utilize different information on the surrounding area, like bluetooth and available wifi

    • The device can also cache the last location and use it for the photo

Location tagging capability is largely dependent on the device rather than the Dashpivot mobile app. Dashpivot mobile simply utilizes the device's ability to get the location.

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