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How to start a Video Call with a participant ?

Updated over 2 months ago

Do you need to call your subjects for a video call?

Datacapt has made it easy!

🛠️ Step-by-step guide

How to start a video call

  1. Navigate to "Subject" page

  2. Search for the subject you want to call

  3. Open the subject’s personal page

  4. Click the "Live Video" button in the top-right corner

  5. A pop-up appears

    • Edit the text body the way you like

    • Click "submit"

  6. The live video page will open, waiting for the subject to connect.

  7. The subject must :

    • Click the link.,

    • Accept camera and microphone access.

  8. Once the subject connects, you’ll see a notification: "Subject is available".

  9. Click "Start Meeting Now" to begin.

How to end a video call

  1. When the call is finished, either you or the subject must select "Leave Meeting".

  2. You’ll see "Subject is unavailable".

  3. Exit the call.

💡 Tips

  • During the call, Minimize the video call and navigate the study using the logo

  • It is possible to start a video call directly from an eCRF or eCONSENT page

eConsult-Datacapt.png
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