You can withdraw money from any ATM connected to the VISA network (even abroad) using your Deblock card – the limits and free withdrawals depend on your plan. Here's how it works:
Standard Plan
You can take out up to €15,000/month
Includes 1 free withdrawal or up to €100/month without any Deblock fees
Daily limit: €1,000
After that: 1% fee on the amount withdrawn (minimum €1)
Premium & Native Plans
You’re covered for up to €30,000/month
Includes 5 free withdrawals or up to €1,000/month without any Deblock fee
Daily limit: €1,000
After that: 1% fee on the amount withdrawn (minimum €1)
What happens after the free limit?
A 1% Deblock fee applies to the amount withdrawn, with a minimum of €1 per withdrawal. This fee will appear as a separate charge in your transaction history right after the ATM transaction.
⚠️ Got an unexpected charge? It may not be from us.
Some ATM operators add their own surcharge, regardless of your plan or free allowance - this fee is set by the ATM operator and is completely outside of Deblock's control
You'll always see it on the ATM screen before you confirm, so you can cancel if you don't want to pay it
A Deblock fee always shows as a separate line item in your transaction history - if you don't see one, the charge came from the ATM operator, not us
Note: Some ATM operators may charge their own fees - and that's completely out of our control. These extra fees usually show up directly on the ATM screen before you confirm the withdrawal.
🌍 Withdrawing abroad?
You might see a screen asking whether you want to be charged in your home currency (EUR) or the local one. This is called DCC (Dynamic Currency Conversion).
👉 Always pick the local currency (not EUR) - it usually gives you a better exchange rate and avoids extra conversion fees from the ATM provider.