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One-Time Offers

How to launch one-time offers to patients in your app.

Updated over 4 months ago

1. What are One-Time Offers?

One-Time Offers are time-sensitive promotions on specific treatments. Unlike Automated Offers (that run automatically every year such as patient birthdays, new years, or Christmas), a One-Time Offer is a "one-time" discount on treatments that can be scheduled to run one single time before it expires forever.

Push notification

In-app look

2. Examples of One-Time Offers

  • New laser device! 80% off model pricing

  • Grand opening special offer: 25% off coolsculpting

  • Mother's day glow up: 20% discount on skincare

  • Doctor's birthday offer: FREE consultations

3. How to create a One-Time Offer

  1. From your Admin panel, go to App Builder

  2. Go to the Offers section

  3. Click "Create a One-time offer"

4. Input the offer's Start date. This is when your offer will be scheduled to go live. Offers go live and notifications get sent at 1PM (UTC+00:00).

5. Input an expiry timeframe. This will be displayed in your offer.

6. Input details of your offer: Why your offer is special and needs to be claimed now!

  • Promotion offer message: the description and push notification description.

  • Promotion offer headline: the in-app headline and push notification headline.

Headlines and descriptions will be used to be sent as push notifications, email and SMS marketing to your entire app database of patients. So choose wisely!

7. Set the discount. Ex: 80% off Hydrafacial. Set the percentage as 80. Inside of included products, select the treatments your want to attach the discount to.
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Lastly, click on "Create offer" and your offer will be scheduled!

โš ๏ธ Discounts will be applied to the prices of specific treatments only, not the total cart value at checkout.

8. See a preview of how your offer will look like in the app and feel free to make any changes to the offer!

4. Claiming a One-Time Offer as a patient in the app

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