1. What are One-Time Offers?
One-Time Offers are time-sensitive promotions on specific treatments. Unlike Automated Offers (that run automatically every year such as patient birthdays, new years, or Christmas), a One-Time Offer is a "one-time" discount on treatments that can be scheduled to run one single time before it expires forever.
Push notification (sent at noon)
 | In-app look
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⚠️ NOTE: Push notifications for scheduled One-Time Offers are sent to all app users at noon (12:00) local clinic time. Make sure to schedule them in at minimum 1 day in advance instead of the day of to allow time for notifications.
2. Examples of occasions to run One-Time Offers:
New laser device! 80% off model pricing
Grand opening special offer: 25% off coolsculpting
Mother's day glow up: 20% discount on skincare
Doctor's birthday offer: FREE consultations
💡 Pro-tip: to stay on top of all holiday promo occasions (mother's day, father's day, summer savings, fall savings, etc.), click 'Add To Calendar' below.
3. How to create a One-Time Offer
From your Admin panel, go to App Builder
Go to the Offers section
Click "Create a One-time offer"
4. Input the offer's Start date. This is when your offer will be scheduled to go live. Offers go live and notifications get sent at 1PM (UTC+00:00).
5. Input an expiry timeframe. This will be displayed in your offer.
6. Input details of your offer: Why your offer is special and needs to be claimed now!
Promotion offer message: the description and push notification description.
Promotion offer headline: the in-app headline and push notification headline.
Headlines and descriptions will be used to be sent as push notifications, email and SMS marketing to your entire app database of patients. So choose wisely!
7. Set the discount. Ex: 80% off Hydrafacial. Set the percentage as 80. Inside of included products, select the treatments your want to attach the discount to.
Lastly, click on "Create offer" and your offer will be scheduled!
⚠️ Discounts will be applied to the prices of specific treatments only, not the total cart value at checkout.
8. See a preview of how your offer will look like in the app and feel free to make any changes to the offer!
4. Claiming a One-Time Offer as a patient in the app
5. Evaluating One-Time Offer Performance
You can see the performance of your notification offers in the home tab of your admin dashboard, under the "Revenue sources breadown" graph.
6. Who has used my One-Time Offer?
You can see if one particular patient has purchased a One-Time Offer by from the client profiles section. Simply search up the patient.