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List of push notifications, emails & SMS texts sent to app users

How Dermis re-engages app users

To maximise the effectiveness of offers, rewards, membership and overall Patient App engagement, Dermis uses an omni-channel marketing method compiling a cocktail of proven and tested push notifications, SMS text blasts and emails to all of your patients.

Below, you will find an extensive table that gives all of the marketing material based on occasion and channel.

Occasion

Push Notification Copy

SMS Copy

Email Copy

Automated Offers (live)
(this is a Christmas example from 1 out of 9 Automated Offers. Learn more)

  • Title: ⁠ Merry Christmas!

  • Body: ⁠ Santa got you something here too... Tap to open! ⁠ ⁠

Automated Offers (12h before expiry)
(12 hrs before midnight of final day)

  • Title: ⁠ Hurry, your Christmas gift is expiring in 12h...

  • Body: ⁠ Tap now to open! ⁠

One-Time Offers (live)

(You create what you include in these notifications! Learn more)

  • Title: ⁠ Promotion offer headline

  • Body: ⁠ Promotion offer message

One-time Offers (3 days before expiry)
(two notifications)

  • Title: ⁠ Expiring in 3 days: Promotion offer headline

  • Body: ⁠ Promotion offer message

One-Time Offers (12h before expiry)
(two notifications)

  • Title: ⁠ Expiring in 12h: Promotion offer headline

  • Body: ⁠ Promotion offer message

Rewards (72h before expiry)

  • Title: Your '${rewardName}' reward is expiring in 72h! ⁠

  • Body: ⁠ Claim your reward now, or risk losing it forever.

Rewards (24h before expiry)

  • Title: Your '${rewardName}' reward is expiring in 24h! ⁠

  • Body: ⁠ Claim your reward now, or risk losing it forever.

Memberships: Included treatments made available

  • Title: ⁠ (Membership name)

  • Body: ⁠ It's time to choose your treatments! ⁠

Memberships: failed membership payment(s)
(Learn more)

  • Title: Oops, your payment method failed!

  • Body: Review and update to keep your membership benefits and avoid membership cancellation.

  • Oops, your payment method failed for Gold Membership! Review and update to keep your membership benefits and avoid membership cancellation: https://dermis.app/app/home

Unused cash balance (sent once a month)

- Email only

- Email only

Abandoned cart (sent 30 mins later)

- Email only

- Email only

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