⚠️ Warning: notifications cannot be received at the same time that an app is opened. Push notifications can only be sent when the user is not using the patient app.
Occasion | Push Notification Copy |
Automated Offers activated |
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Automated Offers 12h before expiry |
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One-time Offers activated (You create what you include in these notifications! Learn more) |
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One-time Offers 3 days before expiry |
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One-time Offers 12h before expiry |
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Rewards 24h before expiry |
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Memberships: Included treatments made available
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Memberships: failed membership payment(s) |
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Coming soon:
Cart recovery push notifications
If someone added something to cart, send a notification 5 mins later saying:
TITLE: (Clinic Name)
DESCRIPTION: “Don’t forget to checkout! Buy purchasing now, you’ll unlock a reward: (NAME OF NEXT REWARD)”
Abandoned app recovery push notifications
If someone just opened the app, and browsed a specific product page, send a notification 1 hour later saying:
”Unsure about (NAME OF TREATMENT THEY JUST BROWSED)? 👀 Give us a call and we’ll help you out!”
Rewards unlocked notifications
Rewards 3h before expiry notification
Unused cash balance: Title: "You've got XX in unused cash! Body: Use it now against a treatment and save big!"
Custom offer expiry