List of push notifications & emails sent to app users

To maximise the effectiveness of offers, rewards, membership and overall Patient App engagement, Dermis uses an omni-channel marketing method compiling a cocktail of proven and tested push notifications and emails to all of your patients.

Below, you will find an extensive table that gives all of the marketing material based on occasion and channel.

Occasion	Push Notification Copy	Email Copy
Automated Offers (live) (this is a Christmas example from 1 out of 9 Automated Offers. Learn more)	Title: ⁠ Merry Christmas! Body: ⁠ Santa got you something here too... Tap to open! ⁠ ⁠
Automated Offers (12h before expiry) (12 hrs before midnight of final day)	Title: ⁠ Hurry, your Christmas gift is expiring in 12h...  Body: ⁠ Tap now to open! ⁠
One-Time Offers (live) (Notifications sent out at noon of the start date)	Title: ⁠ Promotion offer headline Body: ⁠ Promotion offer message
One-time Offers (3 days before expiry) (two notifications)	Title: ⁠ Expiring in 3 days: Promotion offer headline Body: ⁠ Promotion offer message
One-Time Offers (12h before expiry) (two notifications)	Title: ⁠ Expiring in 12h: Promotion offer headline Body: ⁠ Promotion offer message
Rewards (72h before expiry)	Title: Your '${rewardName}' reward is expiring in 72h! ⁠ Body: ⁠ Claim your reward now, or risk losing it forever.
Rewards (24h before expiry)	Title: Your '${rewardName}' reward is expiring in 24h! ⁠ Body: ⁠ Claim your reward now, or risk losing it forever.
Memberships: Included treatments made available	Title: ⁠ (Membership name) Body: ⁠ It's time to choose your treatments! ⁠
⁠Memberships: failed membership payment(s) (Learn more)	Title: Oops, your payment method failed! Body: Review and update to keep your membership benefits and avoid membership cancellation.
Unused cash balance (sent once a month)	- Email only
Abandoned cart (sent 30 mins later)	- Email only