Legacy FAQ
Why This Matters
You believed in us before we were cool. You bought Branding.app, zSuite, early Dezygn, or grabbed that AppSumo deal. Now AI has changed everything, and you have questions.
The bottom line: Your original purchase gets you free monthly credits forever. Everything else is optional upgrades.
Who Qualifies as Legacy?
You're legacy if you bought any of these:
zSuite (including mockzign, gifzign, pagezign, logozign, sketch2AI, etc.)
Branding.app
AppSumo Dezygn deals (Tiers 1, 2, or 3)
Early Dezygn versions (2023-2024)
Not sure? Go to chat.dezygn.com/legacy to activate your legacy benefits.
How to Activate Your Legacy Account
Important: The new Dezygn platform (v4) doesn't have your old account. You need to activate your legacy benefits:
Step 1: Go to chat.dezygn.com/legacy
Step 2: Enter your email (any email to start)
Step 3: Upload your original purchase receipt (JPG/PNG only)
Step 4: Review your calculated legacy benefits
Step 5: Choose upgrade options (optional)
Step 6: Complete activation and access Dezygn
Your Legacy Credits & Limits
What you get forever, no monthly fees:
Original Product | Monthly Credits | Brands | Campaigns |
Branding.app | 208 | 15 | 150 |
AppSumo Tier 3 | 167 | 10 | 100 |
AppSumo Tier 2 | 100 | 5 | 50 |
AppSumo Tier 1 | 50 | 3 | 30 |
zSuite | 42 | 3 | 30 |
Other Legacy | 21 | 3 | 30 |
What's included:
Core image generation
Video creation (standard and premium)
Commercial usage rights
All basic features
What's not included (requires upgrade):
Model training for custom avatars/products
Insta-share client pages
Team member invites
AI Creative Academy access
Studio video editor
Priority support
The Technology Reality Check
Why credits instead of unlimited generations?
The math is brutal:
2023 models: $0.001 per image (basic quality)
2025 models: $0.04-$0.25 per image, up to $3+ per video (professional quality)
Translation: Today's AI costs 40-250x more but delivers results that would have taken 10+ attempts before.
Your Upgrade Options
Option 1: Stay Free Forever
Best for: Light users happy with current allocation
You keep: Everything you have now, no monthly fees
Perfect if: Your monthly credits cover your needs
Option 2: Legacy Special (One-Time During Activation)
Best for: Users wanting more flexibility without monthly fees
You get: Unlimited brands/campaigns/team + 500 bonus credits
You keep: Your monthly credit allocation
Available: Only during initial account activation\
Option 3: Legacy Subscription ($49-99/month)
Best for: Heavy users needing more monthly credits
Legacy Freelancer: $49/month, 500 credits, 5 trainings
Legacy Agency: $99/month, 1,500 credits, 10 trainings
Special offer: 30% discount if added during Legacy Special purchase\
Option 4: Hybrid (Best Value During Activation)
The sweet spot: Legacy Special + subscription during activation
Why: Get unlimited everything + extra credits + 30% subscription discount
Perfect for: Users who know they'll need more monthly credits
Common Questions
"Can I get the old unlimited generations back?"
We're considering a "Legacy Mode" with 2023 models for unlimited use.
"My credits seem wrong."
Check your original product in the table above. If it still doesn't match, contact support with your purchase receipt.
"I bought multiple legacy products."
Each product gets separate credit allocation. Contact support about combining accounts or transferring benefits.
"What if I need more credits?"
Three options:
Buy one-time credit packs (2,500 for $99, 6,000 for $199, 15,000 for $399)
Contact support for bonus credits based on your usage
Upgrade to a subscription plan
"Are you trying to force me to upgrade?"
Absolutely not. Your legacy benefits are permanent. Upgrades are for when YOU want more features or credits.
"Can I downgrade after upgrading?"
Yes, you can always return to your legacy free plan. Legacy Special is permanent once purchased.
Our Promise
You deserve better than quantity with outdated quality.
We could have kept offering unlimited generations with 2023 models, but you deserve professional results that impress your clients.
Your legacy benefits are permanent. Any upgrade is an addition, not a replacement.
Thank you for being part of our journey since the beginning!