Frequently Asked Questions
Find common questions relating to Fire Studio.
Setting A Slide to Advance Automatically
How Do I Move A Slide To A Different Location In My Simulation?
What do I need to know about adding my own custom backgrounds?
Can I create my own custom clip-art layers?
How do I move my Fire Studio 7 license to a new computer?
What is the difference between Saving/Exporting/Publishing?
What is the resolution needed for my custom backgrounds?
Where should I store all of my Fire Studio related files?
Where should I put my custom backgrounds?
How do I determine which graphics card I have on my computer?This article will assist you in determining your current graphics card on a Windows computer.
How do I create a mask?This article describes how to create a mask in Fire Studio 6 and 7.
How Do I Find What Version Number Of Fire Studio I Am Using?
Will I be able to play my Fire Studio 6 simulations on Fire Studio 7?
What kind of graphics card do I need to run the latest version of Fire Studio?
How do I add new content to Fire Studio?
How do I access my Customer Portal?
Why is there a yellow box around my layer?
How do I add my own backgrounds to Fire Studio?
Is there a "new user" web page?
What is the difference between the Instructor and Player Edition?
Can I install the software on more than one computer?
"What is the difference between a Slide and a Window?"
What is the Customer Portal?
Video Formats in Fire StudioWhat video format should you use when adding videos to your simulations?
How Do I Receive Sole Source Information and Letter?
How does the Fire Studio licensing and upgrades work?
I see a company called FastSpring on my quote. What is FastSpring?
What are the new features of Fire Studio 7?
How do I get a quote to purchase or upgrade Fire Studio?
Do you accept Purchase Orders?
Can I purchase Online?
How many licenses do I need?
Online Training
Information for receiving training on Fire Studio
I need information on Fire Studio Training. How do I start?