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First 50 Club Offer - Detailed Summary

Details of the Diligentsia "First 50" Club Offer

Updated over a month ago

What is the First 50 Club?

The First 50 Club is an exclusive promotion offering the first 50 companies who sign up to Diligentsia a free 2-year subscription to our platform. This opportunity is designed to help early adopters leverage the platform to increase business value, streamline processes, and gain a competitive edge.

What Does the Offer Include?

  1. 2 Years of Free Subscription

    • Regular subscription value: £1,200+

    • Includes access to Diligentsia’s core platform features and all apps available in the AppStore (where participating co-branded modules apply).

  2. Priority Onboarding Support

    • Dedicated assistance to set up your account, upload critical business data, and maximize the platform’s tools quickly and effectively.

  3. Early Adoption Advantage

    • Be among the first to integrate cutting-edge AI tools into your processes, providing an edge in value creation before the broader market catches on.

Eligibility Criteria

  1. First 50 Sign-Ups

    • Only the first 50 companies to register for the offer will be eligible.

    • The offer is limited to one subscription per company.

  2. Gold Certification Requirement

    • To maintain the free subscription for the full 2-year period, companies must achieve Gold Certification within 3 months of the subscription start date.

Gold Certification Details

  • What It Means: Gold Certification demonstrates that a company has reached a stage of readiness with well-organized business information, low risk scores, and a high completeness score.

  • How to Achieve It: Complete the required modules and meet certification standards as outlined in the platform’s Certification module.

  • Why It’s Important: Gold Certification ensures you’re leveraging the full value of the platform and are prepared for investment, growth, or exit opportunities.

Failure to achieve Gold Certification within 3 months may result in removal from the First 50 Club and forfeiture of the free subscription.

Offer Scope

  1. AppStore Access:

    • Access to apps in the Diligentsia AppStore is included, subject to participation from partners of co-branded AppStore modules.

  2. Expansion Packs and Additional Features:

    • Expansion packs and specialized modules are included for in the free subscription unless specifically excluded by a module partner (none at the time this article was prepared).

  3. Exclusivity:

    • This offer is non-transferable and cannot be combined with other promotions or discounts.

How to Sign Up

  1. Visit the First 50 Club Sign-Up Page here

  2. Complete the registration form with your company’s details.

  3. Receive confirmation of your membership and next steps.

Key Dates and Deadlines

  • Offer Start Date: 18th November 2024

  • Offer End Date: Once 50 eligible companies have signed up, or earlier if determined by Diligentsia.

FAQs

Q: What happens if I don’t achieve Gold Certification within 3 months?
A: If Gold Certification is not achieved within the required timeframe, Diligentsia reserves the right to remove your company from the First 50 Club, ending the free subscription and related benefits. Don't worry, we will contact you before this happens!

Q: How can I track my progress toward Gold Certification?
A: Your dashboard will display progress metrics for certification readiness, including completeness and risk scores. Regular notifications will also keep you updated.

Q: What support is available to help achieve Gold Certification?
A: Priority onboarding support includes tutorials, access to Intelligentsia via our Messenger button and if necessary - "hotline to the CEO - book a call". For additional guidance, contact us via the Messenger button.

Q: Can I upgrade to additional features or expansion packs?
A: Yes, you can subscribe to Free additional expansion packs or modules if needed to further customize your platform experience. These are Free for Club members unless a module is specifically excluded by one of our module partners.

Q: Will I be charged after the 2-year free period?
A: After 2 years, your subscription will automatically switch to a paid plan unless canceled. Details of available plans will be provided before the subscription period ends.

Q: What is your "First 50 Offer"?
A: The First 50 Offer is an exclusive promotion for the first 50 companies to join Diligentsia. Eligible companies receive a free 2-year subscription to the platform, along with priority onboarding support and early access to AI-powered tools to help increase business value.

Q: How does your First 50 Offer work?
A: Sign up as one of the first 50 companies to access the free 2-year subscription. To maintain your free subscription, your company must achieve Gold Certification within 3 months of the subscription start date and continue to renew that certification each quarter. If you meet this requirement, you’ll retain full access to the free benefits for the entire period.

Q: What is included in your First 50 Offer?
A: The First 50 Offer includes:

  • A 2-year free subscription to Diligentsia Pro (worth £1,200+).

  • Priority onboarding support to help you integrate quickly and effectively.

  • Access to the platform’s AppStore, where co-branded modules are supported.

  • Tools to streamline processes, reduce risks, and increase business value.

Q: Do I need to give my credit card to subscribe to the First 50 Offer?
A: No, you do not need to provide a credit card to sign up for the First 50 Offer.

Q: Is anything excluded from the Offer?
A: All current Appstore modules are included in the Offer, including from our AppStore partners. However, as we bring more partners into the AppStore one or more may decide to opt out of the Offer. These may incur additional costs if needed.

Q: Is the Offer open to me if I want to subscribe to the Lite Plan?
A: No, the First 50 Offer applies only to the Pro Plan. However, you’re getting significantly more features and functionality with Pro, all for free, as part of this promotion.

Q: How many companies have so far signed up?
A: You can track the number of remaining spots on the First 50 Club page. The spots are limited, so be sure to act fast!

Q: Is the First 50 Offer open to companies added to the platform by advisors and investors?
A: Yes, companies added by advisors and investors to the platform are eligible for the First 50 Offer, provided they meet the terms and conditions.

Q: How do I unsubscribe from the Club?
A: You can unsubscribe from the First 50 Club by contacting our support team at [Insert Support Email]. Please note that once unsubscribed, you will lose access to the free subscription and associated benefits.

Q: I have already subscribed but now want to join the Club. How do I do this?
A: Please contact our support team via the Messenger or book a call with the CEO via the web site.

Q: Is the First 50 Offer still open?
A: Yes. At the time this Article was written. Please contact us via Messenger if you have further questions.

Troubleshooting

General Troubleshooting Steps

  1. Check Eligibility:

    • Ensure your company is registered with Diligentsia and meets the eligibility criteria for the First 50 Club.

    • The First 50 Club is exclusive to early adopters, so confirm the offer is still open on the Diligentsia website or through customer support.

  2. Internet Connectivity:

    • Verify that you have a stable internet connection.

    • Avoid using public Wi-Fi during payment or sensitive interactions for security reasons.

  3. Clear Browser Cache and Cookies:

    • Clear your browser's cache and cookies, then reload the page.

    • Alternatively, try accessing the offer using a different browser or device.

  4. Update Browser:

    • Use the latest version of Chrome, Edge, Safari, or Firefox, as outdated browsers may cause compatibility issues.

  5. Authentication Issues:

    • If experiencing login problems, reset your password via the "Forgot Password" link on the login page.

    • Ensure Two-Factor Authentication (2FA) is set up correctly in your User Profile. If not receiving the 2FA code, check your spam/junk folder or contact support.

Subscription Troubleshooting

  1. Error During Checkout:

    • Double-check card details and ensure the payment method is valid.

    • If a payment fails, verify with your bank that there are no restrictions on online transactions.

  2. Promo Code Not Working:

    • Ensure the promo code for the First 50 Club Offer is valid and not expired.

    • Promo codes are case-sensitive. Enter them exactly as provided.

  3. Confirmation Email Not Received:

    • Check spam or junk folders for the confirmation email.

    • Verify the email address entered during registration is correct.

  4. Unable to Access the Free Subscription:

    • Make sure you have followed all steps during registration.

    • Confirm that your subscription reflects the "First 50 Club" perks, such as 2 years free access.

Technical Issues

  1. Page Not Loading:

    • Use a different device or browser to confirm the issue isn't device-specific.

    • Disable browser extensions that might block scripts (e.g., ad blockers).

  2. Platform Errors:

    • Ensure the Diligentsia platform is up-to-date by logging out and back in.

    • Check the Diligentsia status page (if available) for maintenance announcements or known issues.

  3. Sync Issues with External Systems:

    • If connecting a data room or syncing files, ensure the cloud service permissions are granted to Diligentsia.


Getting Help

  • Contact Support:

    • Use the Messenger button available at the bottom-right corner of the website to talk to Intelligentsia.

    • Email customer support at support@diligentsia.co.uk for prompt assistance.

    • Mention "First 50 Club" in your query to prioritize your concern.

  • Check Knowledge Base:

    • Visit the Diligentsia Knowledge Base for FAQs and detailed guides related to registration and subscription.

  • Schedule Assistance:

    • Book a session with Diligentsia’s onboarding team to resolve account setup or feature access issues. You can also do this via the


Additional Tips

  • Review the user manual or guides for specific modules related to the First 50 Club offer. These guides often highlight steps and potential pitfalls.

  • Keep your account credentials secure and avoid sharing with others.

  • Consider bookmarking the Diligentsia First 50 Club Offer page for easy access.

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