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Certification

What is it? How does it work? FAQs, troubleshooting and more...

Updated over 2 months ago

Certification Overview

Diligentsia Certification helps a company (or its advisor) work through corporate due diligence in a structured way, so the company can demonstrate how organised, complete, and risk-aware it is — depending on its objective:

  • Investment Ready

  • Growth Ready

  • Exit Ready

Certification is generated from the modules you complete on the platform and the completeness and risk scores produced from your inputs.

You can achieve certification in two ways:

  1. Unaudited (Self-Certification) — generated automatically based on what you complete in the platform.

  2. Audited Certification (Pro Plus) — a third party (e.g., your lawyer/accountant) or Diligentsia reviews your completed modules using checklists and issues an audited certificate.

Or with Diligentsia Pro Plus, you can get third party audited certification:

Certification Levels

Diligentsia issues three certification levels:

Bronze Certification (Basic)

Bronze indicates a company has reached a basic level of corporate organisation and compliance, based on reaching minimum completeness and risk thresholds.

Bronze is typically achieved through completing core modules and meeting minimum scoring thresholds.

Silver Certification (Potentially Investible)

Silver indicates a higher level of organisation where a company may be viewed as potentially investible.

Important: Silver certification is not a guarantee of investment readiness. Investors must still conduct their own due diligence. To reach Silver, your company must:

  • Meet higher thresholds of completeness and risk in:

    • Data Repository

    • Business Audit

  • And purchase + complete two Expansion Packs:

    • Directors’ Questionnaires

    • Warranty Disclosure Schedule

Gold Certification (Sophisticated)

Gold represents a sophisticated level of corporate organisation. Like Silver, Gold is not a guarantee of outcome, and third parties must still conduct their own due diligence. To progress from Silver to Gold, you must:

  • Meet higher thresholds again for completeness and risk in:

    • Data Repository

    • Business Audit

  • And achieve higher scores in:

    • Directors’ Questionnaires

    • Warranty Disclosure Schedule

Where to See Threshold Requirements

You can view the specific thresholds needed for Bronze, Silver, and Gold inside the platform:

Company Dashboard → Certification

(Your thresholds are shown there because they depend on module completion and scoring.)

Improving Your Certification Score

You can improve your certification scores in two main ways:

  1. Improve completeness

    • Ensure each section/question is properly completed

    • Upload or organise supporting documentation where required

  2. Reduce risk

    • Improve internal processes and governance

    • Address issues flagged during completion of modules

Audited vs Unaudited Certification

Unaudited Certification (Self-Certification)

  • Generated when you complete modules yourself

  • No external review

  • Useful as an internal readiness indicator

Audited Certification (Pro Plus)

  • A third party (your lawyer/accountant) or Diligentsia reviews your completed modules

  • If you meet the standard, you receive an audited certificate

  • Audited certification is designed to carry more credibility with third parties

2-Minute Test Certificate vs Bronze/Silver/Gold

These are different things:

  • 2-Minute Test certificate: a quick pass/fail indicator from the short test

  • Bronze/Silver/Gold certification: awarded only after completing multiple in-depth modules and meeting scoring thresholds

Accountability / Reliance

Diligentsia certification is an indicator produced from the platform’s tools and your inputs.

  • Third parties must conduct their own due diligence

  • Diligentsia is not responsible for third-party decisions based on certification

  • Certification does not guarantee fundraising, investment, growth, or exit outcomes

FAQs

Q: Can I download my certification?

Yes. Certification can be exported as a PDF from the Certification module.

Q: Can I achieve Silver or Gold without Expansion Packs?

No. Silver and Gold require completion of the Directors’ Questionnaires and Warranty Disclosure Schedule Expansion Packs.

Q: Where do I find certification thresholds?

Go to Company Dashboard → Certification.

Q: What’s the difference between audited and unaudited certification?

Unaudited is self-completed. Audited is reviewed by a third party via Pro Plus.

Q: Can investors rely only on Diligentsia certification?

No. Certification is an indicator and does not replace investor due diligence.

Troubleshooting

My certification score isn’t showing.

Make sure you have completed the required modules. Scores update once module data is saved.

My score didn’t update after completing a module.

Refresh the dashboard and confirm your answers were saved. If it persists, contact support.

I can’t progress from Bronze to Silver.

Check that you meet the higher thresholds and that you have completed the two required Expansion Packs (Directors’ Questionnaires and Warranty Disclosure Schedule).

My risk score seems wrong.

Risk scores are based on your answers. Review your inputs for missing or inaccurate information.

I need help with certification.

Use the support chat (bottom right of the website) or email support@diligentsia.co.uk.

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