FAQs - Business Audit Module
Q: What is the Business Audit?
The Business Audit is a Core Workspace module that allows your company to self-audit 20 key areas of operation, including:
Legal
Insurance
HR
IT
Finance
Commercial
Governance
…and other core corporate functions.
Each section contains 10 tailored questions, customised to your:
Industry
Stage of development
Corporate objective (e.g. Investment Ready, Growth Ready, Exit Ready)
You answer the questions and receive a detailed report showing:
Risk scoring
Completeness scoring
Bespoke recommendations for improvement
Once you have answered the questions, click “View Report” (top right corner) to generate your report.
A FREE KPI report is also provided while your Business Audit is being prepared.
Your report is downloadable as a PDF (the on-screen version is a thumbnail preview; the full report is extensive).
Q: How is the Business Audit different from the 2-Minute Test?
The 2-Minute Test includes 29 questions across 9 sections.
The Business Audit includes 20 sections, each with 10 tailored questions.
The Business Audit is significantly more detailed and structured, providing deeper risk analysis and actionable recommendations.
Q: Does the Business Audit cost extra?
No. The Business Audit is included within the Diligentsia Lite and Pro plans at no additional cost.
Q: Does performance in the Business Audit count towards certification?
Yes. Completion of the Business Audit module is required for eligibility for:
Bronze
Silver
Gold
Diligentsia certification. Once completed, your module score will be visible. Certification scoring incorporates both risk and completeness metrics.
Q: Can I revisit and update my audit later?
Yes. You can:
Revisit your report
Implement recommendations
Update your answers
Regenerate the report
Improving your processes and updating your responses may improve your overall score.
Q: What's preventing me from answering 'yes' to every question to boost my score?
Technically, nothing prevents this. However:
Incorrect responses will not genuinely improve your business
Advisors and investors may review your audit during due diligence
Artificially inflating answers undermines the purpose of the audit
The value lies in identifying real gaps and addressing them.
Q: Will investors and advisors see our Business Audit results automatically?
No. Your Business Audit results are only visible to:
Authorised internal users
External parties if you grant permission
You control access.
Q: Is the audit report exportable?
Yes. The report can be exported in PDF format.
Q: Can I perform an audit on a specific department?
Yes. You can focus on relevant sections that relate to specific departments.
Q: How long does an audit take?
It depends on:
The size of your company
The availability of information
The depth of internal processes
You can complete it in stages, as progress is saved.
Q: How often should I run a business audit?
You may run it:
Periodically (e.g. quarterly or annually)
Before seeking investment
Before an exit
After major operational changes
Q: What industries are supported?
The module is tailored based on your company profile and supports multiple industries.
Q: How is audit data protected?
All data is secured using encryption and protected via permission-based access controls.
Troubleshooting FAQs
Q: I cannot access the Business Audit module.
Ensure:
You are on the Lite or Pro plan
You have the necessary user permissions
Refresh your browser. If the issue persists, contact support.
Q: The module is not loading.
Check your internet connection
Refresh the page
Clear your browser cache
Try a different browser
Q: I exited before finishing. Is my progress saved?
Yes. Your responses are automatically saved.
Q: Some questions are irrelevant to my business. Can I skip them?
You may leave questions unanswered, but this may affect your Completeness Score.
Q: The system shows errors when saving answers.
Ensure all required fields are completed. If the issue persists, clear your cache or contact support.
Q: My Completeness Score is not updating.
Scores update in real time. Try refreshing your dashboard. Ensure all required questions are answered.
Q: My Risk Score seems incorrect. How is it calculated?
Risk scores are calculated based on your responses and the risk profile associated with those responses.
Review your answers for accuracy if the score seems inconsistent.
Q: Can I reset my scores?
Scores cannot be manually reset.
However, updating your answers will automatically recalculate your scores.
Q: My risk score remains high even after completing sections.
A high risk score may indicate:
Weak internal processes
Missing controls
Incomplete documentation
Review the recommendations in your report and implement improvements.
Q: I cannot generate the audit report.
Ensure:
All sections are saved
Your responses have been recorded
Then click View Report again. If the issue persists, contact support.
Q: How do I share my audit report?
You can:
Export the PDF and share manually, or
Grant platform access permissions to advisors or investors.
Q: The report includes incorrect details. How do I fix this?
Revisit the relevant section, update your answers, and regenerate the report.
Q: Can I add custom questions?
No. Questions are standardised and tailored automatically based on your company profile.
Q: How often can I update responses?
You can update responses at any time.
Q: My team cannot access the Business Audit module.
Check:
User permissions
Plan eligibility
Section access restrictions
Q: The module is running slowly.
Ensure a stable internet connection
Close unnecessary browser tabs
Try another browser or device
Q: Can I restrict who sees my Business Audit results?
Yes. Only authorised users or individuals you grant permission to can view your results.