Step 1: Access the Admin Portal
Sign in to your Maxio Payments account.
Navigate to:
Admin / Settings → Users (or Team Management)
Step 2: Create an Appropriate Role
Go to the Roles or Permissions section.
Click Add Role and name it something descriptive, e.g.,
Disputifier Integration.Assign the following permissions:
Process Refunds – to initiate refunds through invoices or subscriptions docs.maxio.com+3maxio.com+3developers.maxio.com+3
View & Export Dispute/Chargeback Data – so Disputifier can download chargeback reports
Manage Disputes/Chargebacks – enabling us to respond to disputes directly
Save the role.
Step 3: Invite the Disputifier User
Back in the Users section, click Invite User (or Add User).
Enter:
Email:
onboarding@disputifier.comRole: Select the
Disputifier Integrationrole you just createdStatus: Active
Click Send Invitation
We will receive an email to accept the invite and log in.
Step 4: Verify and Finalize Access
After they accept:
Check the Users list to ensure
onboarding@disputifier.comshows as Active with the correct role.Contact us through our live chat option to conform that you've sent the invite.